Position OverviewAs a Scrum Master within PNC's Retail Tech organization, you will be based in Pittsburgh Pa, Dallas Tx, Strongsville Oh or Birmingham AL.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job DescriptionAs a Scrum Master, you will play a key role in driving Agile delivery excellence for cross-functional teams. This role ensures alignment to Agile principles while enabling teams to deliver high-quality solutions that meet business and regulatory expectations, particularly within financial services environments.
Key Responsibilities- Serve as a servant leader and coach to Agile teams, promoting Agile/Scrum best practices and continuous improvement
- Facilitate core Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
- Remove impediments and proactively manage risks to ensure timely and successful delivery of initiatives
- Partner closely with Product Owners to maintain a well-groomed and prioritized backlog
- Support and coordinate production releases, ensuring readiness, quality, and minimal disruption
- Collaborate with stakeholders across technology, business, and compliance teams in a regulated environment
- Drive transparency through reporting, metrics, and Agile tooling (velocity, burn-down charts, etc.)
- Foster a culture of accountability, ownership, and continuous learning within the team
- Ensure adherence to enterprise governance, risk, and compliance standards
Preferred Qualifications- Certified Scrum Master (CSM) or equivalent Agile certification
- Proven experience as a Scrum Master supporting Agile delivery teams
- Strong Agile/Scrum methodology expertise and practical application
- Experience supporting production releases in enterprise environments
- Familiarity working within the financial services industry or other highly regulated environments
- Excellent communication, facilitation, and stakeholder management skills
Nice-to-have Qualifications- Exposure to or experience with Artificial Intelligence (AI) initiatives or technologies
- Experience supporting mobile application development teams
- Knowledge of scaled Agile frameworks (SAFe, LeSS, etc.) is a plus
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAgile Management, Agile Methodology, AI Ops, Customer Solutions, Information Management, Organizational Analysis, Product Lifecycle Management (PLM), Program Administration, Scrum, Scrum (Agile), Software Testing
CompetenciesAgile Development, Coaching Others, Conflict Management, Design Thinking, Group Facilitation, Interpersonal Relationships, IT Standards, Procedures & Policies, Listening, Planning and Organizing, Problem Solving
Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
EducationBachelors
CertificationsNo Required Certification(s)
LicensesNo Required License(s)
Pay TransparencyBase Salary: $75,000.00 - $137,500.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application WindowGenerally, this opening is expected to be posted for two business days from 06/23/2026, although it may be longer with business discretion.
BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
