Tata Consultancy Services

Scrum Master - Technology

Tata Consultancy Services$110K — $120K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of experience in Agile roles such as Scrum Master or Delivery Manager.
  • Certified Scrum Master (CSM), SAFe, PMI-ACP, PMP, or equivalent Agile certification.
  • Strong familiarity with cloud platforms like Azure and AWS, focusing on cloud-native architectures.
  • Experience in managing AI/ML and digital transformation projects within regulated industries.
  • Proven track record in delivering complex enterprise business applications and API integrations.

Responsibilities

  • Serve as Lead Scrum Master for Agile teams on cloud and AI initiatives.
  • Facilitate Agile ceremonies like Sprint Planning and Retrospectives to ensure process adherence.
  • Coach teams and Product Owners on Agile practices for better delivery outcomes.
  • Lead the delivery of cloud migration and application modernization projects.
  • Manage enhancements and lifecycle activities for enterprise applications like ERP and CRM.
  • Plan and oversee complex multi-team programs, ensuring alignment with business goals.
  • Act as the primary liaison between business leaders and technical teams for strategic initiatives.

Benefits

  • Opportunity to work on cutting-edge cloud and AI technologies.
  • Engagement with cross-functional teams in a dynamic environment.
  • Involvement in high-impact digital transformation projects.
  • Access to resources for continuous professional development and Agile training.
Full Job Description
Lead Scrum Master / Agile Delivery Manager (Cloud, AI & Digital Transformation) with experience in Mortgage, lending banking Domain

Must Have Technical/Functional Skills
• Strong understanding of cloud platforms such as Azure, AWS, and cloud-native architectures.
• Experience managing AI/ML, GenAI, automation, analytics, and data-driven initiatives.
• Demonstrated success delivering complex enterprise business applications, platform modernization, API integrations, and digital banking solutions.
• Experience working in Banking, Financial Services, Payments, or other regulated industries.

Roles & Responsibilities

Lead Scrum Master / Agile Delivery Manager (Cloud, AI & Digital Transformation)
• Required Experience
• 12+ years of experience as a Scrum Master, Agile Project Manager, Delivery Manager, or Program Manager.
• Proven experience leading Cloud Transformation, AI/GenAI initiatives, Digital Transformation programs, and Enterprise Business Application delivery.
• Strong understanding of cloud platforms such as Azure, AWS, and cloud-native architectures.
• Experience managing AI/ML, GenAI, automation, analytics, and data-driven initiatives.
• Demonstrated success delivering complex enterprise business applications, platform modernization, API integrations, and digital banking solutions.
• Experience working in Banking, Financial Services, Payments, or other regulated industries.
• Certified Scrum Master (CSM), SAFe, PMI-ACP, PMP, or equivalent Agile certification.
• Preferred Qualifications
• Experience with Azure OpenAI, Microsoft Copilot, AI-powered business solutions, Data & AI platforms, and cloud modernization programs.
• Familiarity with DevOps, CI/CD, API Management, Microservices, Kubernetes, and modern SDLC practices.
• Strong understanding of enterprise application portfolios including ERP, CRM, Workflow, Digital Channels, and Banking Platforms.
• Experience leading Agile transformations at scale within SAFe or enterprise Agile environments.

• Key Responsibilities
• Agile Leadership & Delivery
• Serve as Lead Scrum Master for multiple Agile teams supporting Cloud, AI, Digital Transformation, and Business Application initiatives.
• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Reviews, Retrospectives, Scrum of Scrums, and PI Planning.
• Coach teams, Product Owners, and leadership on Agile best practices, continuous improvement, and delivery excellence.
• Drive Agile maturity, delivery p redictability, and operational excellence across programs.
• Cloud, AI & Digital Transformation
• Lead delivery of cloud migration, application modernization, platform engineering, and AI-enabled business solutions.
• Coordinate cross-functional teams delivering AI, analytics, automation, cloud-native applications, and digital transformation initiatives.
• Partner with architects, engineering teams, and business leaders to translate transformation roadmaps into executable plans.
• Ensure alignment between business objectives, cloud strategy, and AI innovation initiatives.
• Business Application Management
• Manage delivery and enhancement of enterprise business applications including ERP, CRM, workflow automation, digital platforms, and banking systems.
• Coordinate application lifecycle activities including planning, development, testing, releases, upgrades, and production readiness.
• Drive prioritization and execution of business and technology roadmaps across multiple application portfolios.
• Support governance, risk management, and compliance requirements for business-critical applications.
• Project & Program Management
• Plan and manage complex programs involving multiple teams, vendors, and stakeholders.
• Own project plans, delivery roadmaps, RAID logs, dependencies, budgets, and resource planning.
• Monitor program health using KPIs, dashboards, delivery metrics, and executive reporting.
• Proactively identify risks, remove impediments, and drive mitigation strategies.
• Stakeholder Management
• Act as the primary liaison between business leaders, product teams, architecture, engineering, operations, and executive leadership.
• Facilitate strategic planning, roadmap discussions, and executive reviews.
• Translate business objectives into actionable Agile delivery plans.
• Drive decision-making and alignment across complex organizational structures.
• Operational Excellence
• Collaborate with DevOps, Cloud Engineering, Security, Data Engineering, and Support teams to ensure smooth delivery and release execution.
• Promote automation, AI-assisted delivery practices, and continuous improvement initiatives.
• Support budget planning, governance, compliance, audit readiness, and operational health reporting.
• Tools & Technologies
• Jira, Azure DevOps, Confluence, ServiceNow
• Azure, AWS, Kubernetes, Docker
• AI/ ML, GenAI, Azure OpenAI, Microsoft Copilot
• API Management, Microservices, DevOps, CI/CD
• Power BI, Reporting & Executive Dashboards

Generic Managerial Skills, If any

1. Leadership skills, People management, Analytical skills

2. Excellent communication and collaboration skills, risk management

3. Should work with CXO, infrastructure, security, and development teams.

Education

Bachler or Masters in computer science

Salary Range: $110000 - 120000 a year

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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