Scrum Master - Remote

Mindex

• $90K — $140K *
US-AnywhereRemote in Rochester, NY
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BS degree in Software Engineering or related field preferred, or equivalent experience.
  • 2+ years as a Scrum Master or equivalent role.
  • Strong analytical and problem-solving skills.
  • Excellent customer service orientation.
  • Highly organized with attention to detail.
  • Proactive with strong initiative and follow-through.
  • Ability to thrive in a collaborative team environment.

Responsibilities

  • Lead Scrum ceremonies for three teams, facilitating smooth processes.
  • Remove obstacles to project progress and ensure timely delivery.
  • Manage project scope, timelines, and costs to satisfy stakeholders.
  • Communicate complex updates clearly to various levels of management.
  • Coach teams in Agile frameworks to foster self-organization and improvement.
  • Create a trusting and open team environment that encourages problem-solving.
  • Promote Mindex culture through team-building and engagement activities.

Benefits

  • Fully remote work environment.
  • Flexible time off policy.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan with company matching contributions.
  • Company-paid life and disability insurance.
  • Opportunities for professional development.
Full Job Description
Mindex is looking for a Scrum Master to support three teams in our Professional Services division. In this role, you'll lead Scrum ceremonies, remove obstacles, and use your project management experience to keep work on track, including scope, timelines, costs, and stakeholder expectations. You'll work closely with team members and technical leads to set priorities, communicate progress, and address challenges before they affect delivery. The ideal candidate is a confident, approachable leader who can bring people together, coach teams through change, and help them take ownership of their work.

Compensation

$90,000 - $140,000

What You'll Accomplish
  • Work with three Scrum teams to facilitate all standard Scrum ceremonies, remove impediments, and navigate a scaled agile environment (release planning, quarterly planning).
  • Act as a Project Manager to manage each project's scope, timeline, and cost to meet stakeholder satisfaction
  • Manage each project's scope, timeline, and cost to meet stakeholder satisfaction
  • Distill complex messages and status updates for the consumption of managers, directors, and key stakeholders.
  • Coach team members in Agile frameworks and SDLC processes. Mentor teams to be self-organizing, self-managing, and self-disciplined in pursuit of continuous improvement.
  • Build a trusting, open, and safe environment that promotes transparency and innovation where problems can be identified and productively solved.
  • Champions the Mindex culture, fostering interpersonal relationships in a fun remote environment through team building, games, and learning.
  • Lead Release Planning and guide quarterly Program Planning.
  • Partner with technical leads to provide performance feedback, coaching, and professional development to individual scrum team members; may include people management.
  • Collaborate with all Scrum team members to ensure successful sprint execution through the use of best practices, inspection, and adaptation.

Requirements
  • BS degree in Software Engineering, or related area preferred, or an equivalent combination of education and experience.
  • 2+ years working as a Scrum Master role or equivalent.
  • Strong analysis, critical-thinking capabilities & problem-solving skills.
  • Strong focus on exceptional customer service.
  • Curious in nature and striving to leave things better than they were found.
  • Highly organized & accurate.
  • Strong initiative and follow-through skills.
  • Aptitude and desire to work in a highly collaborative, self-organizing, team environment.
  • Willingness and ability to provide and accept feedback.
  • Ability to work independently but ask questions when needed.

Licenses & Certifications:
• Scrum Master certification and/or Project Management certifications are a plus.

Benefits
  • Fully Remote Work Environment
  • Flexible Time Off
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Company-Paid Life and Disability Insurance
  • Professional Development Opportunities


Additional Information

Applicants must be authorized to work for any employer in the United States. Mindex is unable to sponsor employment visas at this time.

Physical Requirements/Conditions
  • Prolonged periods sitting at a desk and working on a computer.
  • No heavy lifting is expected. Exertion of up to 10 lbs.

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