Quest Global Manufacturing

SCRUM MASTER

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience as a Scrum Master or in a similar role
  • Strong understanding of Agile methodologies and Scrum principles
  • Excellent facilitation and coaching skills
  • Ability to manage stakeholder relationships effectively
  • Experience with tools such as Jira, Miro, and Agile AI assistants
  • Proven track record in driving team performance and improvements

Responsibilities

  • Facilitate all core Scrum events, ensuring they are timeboxed and outcome driven
  • Support teams in maintaining sprint flow and predictability
  • Coach teams on Scrum and Agile self-management practices
  • Promote data-driven continuous improvement measures
  • Identify and resolve impediments impacting team delivery
  • Collaborate with Product Owners for backlog refinement and prioritization
  • Maintain Agile boards for accurate tracking and visibility

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Full Job Description
Job Requirements

Job Description

Work Experience -

ROLE SUMMARY:
We are looking for an experienced Scrum Master (Contract) to support one or more agile delivery teams within a fast-paced product development environment. The Scrum Master will act as a servant leader and coach, ensuring teams effectively apply Agile/Scrum practices, deliver value predictably, and continuously improve.

This role is hands-on and delivery focused, requiring strong facilitation, stakeholder collaboration, and the ability to drive clarity during transitions, planning, and execution.

KEY RESPONSIBILITIES
Agile Delivery & Facilitation:
  1. Facilitate and schedule all core Scrum events including Sprint Planning, Daily Stand-ups, Sprint Reviews, Demos, and Retrospectives.
  2. Ensure ceremonies are purposeful, timeboxed, and outcome driven. Especially during high dependency planning cycles.
  3. Support teams in maintaining healthy sprint flow, commitments, and delivery predictability.
  4. Support teams working in Scrum and hybrid Scrum/Kanban models, as relevant to team maturity and work type

Team Coaching & Continuous Improvement:
  1. Coach teams on Scrum principles, Agile practices, and self-management.
  2. Promote continuous improvement using data (flow metrics, retrospectives, and team feedback).
  3. Help teams navigate change, ambiguity, and dependencies with confidence.

Impediment & Risk Management:
  1. Identify, track, and actively remove impediments impacting team delivery.
  2. Escalate risks and dependencies appropriately, partnering with PO, RTE, and leadership.
  3. Protect the team from unnecessary interruptions and scope-creep.

Collaboration & Stakeholder Alignment:
  1. Partner closely with Product Owners to support backlog refinement, prioritization, and readiness.
  2. Collaborate with RTEs, other Scrum Masters, and cross team stakeholders to manage dependencies.
  3. Provide transparency into progress, risks, and outcomes through dashboards and regular updates.

Process:
  1. Maintain Agile boards and dashboards to ensure accurate tracking and visibility.
  2. Support teams in adopting agreed processes while continuously improving them.
  3. Contribute to broader Agile ways of working, especially during team or organizational transitions.

Tools:
  1. Jira - sprint execution, backlog health, dashboards, flow tracking
  2. Miro - PI Planning, cross ART dependency boards, workshops
  3. TeamRetro - sprint, PI, and transition retrospectives
  4. MS Excel - capacity planning, simple metrics
  5. AI tools (e.g. Copilot, Agile AI assistants) - supporting facilitation, insights, and summarization where appropriate
  6. Microsoft Teams - collaboration, facilitation, documentation, and communication

Pay Range:$100000/Anum

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Work Requirements: This role is considered an on-site position located in Houston, TX
  • You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.


Travel requirements: Due to the nature of the work, 0% of travel is required.

About Quest Global Manufacturing

Quest Global Manufacturing is a leading provider of engineering and manufacturing services to the aerospace, defense, and industrial markets. The company was founded in 1997 and is headquartered in McLean, Virginia. Quest Global Manufacturing has a team of over 11,000 professionals who work with clients around the world to design, build, and maintain complex systems and components. The company's services include product design, engineering, prototyping, testing, and more. Quest Global Manufacturing is committed to delivering innovative solutions that help its clients succeed in today's competitive marketplace.
Learn more about Quest Global Manufacturing
Size
11,000 employees
Industry
Founded
1997

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