American Airlines

Scrum Lead, IT

American Airlines • $80K — $120K *
Dallas, TX 75217In-Person
Information Technology
Less than 5 years of experience
More than 3 months ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science or related field, or equivalent experience
  • 4+ years of experience in an agile environment
  • Proficient in coaching agile methodologies to teams and stakeholders
  • Strong servant leadership, situational awareness, and conflict resolution skills
  • Proven ability to foster collaboration across teams
  • In-depth understanding of DevOps culture and practices
  • Experience working with platform or infrastructure teams

Responsibilities

  • Optimize value flow from idea generation to product release
  • Coach teams to create high-value products while reducing waste
  • Promote transparency regarding barriers and progress
  • Enable teams to adopt agile practices and frameworks
  • Cultivate continuous learning, experimentation, and improvement
  • Train teams to understand and adopt new work methodologies
  • Coach Product Owners on effective product planning and backlog management

Benefits

  • Travel perks allowing access to 365 destinations with family and friends
  • Comprehensive health benefits from day one, including dental and vision
  • Wellness programs for personal and professional growth
  • 401(k) program with employer contributions after one year
  • Access to additional benefits like employee assistance programs and discounts
Full Job Description
8/13/25

Location: DFW Headquarters Building 7 (DFW-SV07)
Cities: Dallas - TX
Requisition ID: 80589

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.
  • Being a Scrum Lead at American Airlines offers you the opportunity to work in a dynamic, collaborative environment where you can make a meaningful difference while continuously growing and learning.


What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
  • Optimize the flow of value from generation of ideas to release
  • Coach your team(s) to create high-value items, while eliminating or reducing rework, waste in the process, etc
  • Promote transparency on barriers to change, progress, and remove or seek assistance in addressing impediments and opportunities
  • Enable your team(s) to practice Professional Scrum and other frameworks/techniques that drive agility
  • Cultivate a habit of continuous learning (from prior increments, retrospectives, etc.), continuous experimentation, and continuous improvement to reach a high-performing state
  • Coach your team(s) to understand (the why) and practice new ways of working
  • Serve as internal trainers contributing to the learning and development of one or more team(s)
  • Coach Product Owners/Managers with techniques for establishing empirical product planning and maintaining a healthy Product Backlog
  • Maintain, share, and promote information radiators that enable inspection and adaptation
  • Coach teams to self-organize and facilitate events, as necessary
  • Assist the team in following enterprise policies and procedures, such as change management procedures and security and resiliency policies


All you'll need for success

Minimum Qualifications - Education & Prior Job Experience
  • Bachelor's Degree in Computer Science or related discipline or an equivalent combination of education and work experience
  • 4+ years of relevant work experience in an agile environment
  • Experience coaching agile methodologies to team and stakeholders
  • Skills and knowledge of servant leadership, situational awareness, conflict resolution, continual improvement, empowerment and increasing transparency
  • Proven ability to promote a team environment and collaborate cross-functionally
  • Strong understanding of DevOps culture, mindset, and best practices
  • Experience working with platform and/or infrastructure teams

Preferred Qualifications - Education & Prior Job Experience
  • Experience with driving adoption of Agile methodologies, processes and tools in a cross-functional organization
  • Superior analytical, problem solving and communication skills
  • Participation in scaled agile frameworks
  • Experience with cloud-based infrastructure and/or Kubernetes
  • Experience with change management and risk analysis

Skills, Licenses, and Certifications
  • Scrum Master Certification (CSM, PSM, SSM, or other scrum certification)


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more


Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Aerospace & Defense
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ
AAL
* Ladders Estimates

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