Halton Healthcare

SCOPE Navigator

Halton Healthcare • $98K — $126K *
Oakville, ON L6H 0A5In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Registered health professional in good standing with an Ontario regulatory body
  • Undergraduate degree in a health-related field required
  • Master's degree in a related health discipline preferred
  • 3-5 years of experience in acute care or primary/community care
  • Experience with interdisciplinary teams and autonomously managing care
  • Background in managing care for older patients with complex needs
  • Familiarity with diverse clinical populations such as internal medicine, pediatrics, and mental health

Responsibilities

  • Serve as a central access point for PCPs to connect with necessary resources
  • Evaluate PCP concerns and facilitate timely navigation within the healthcare system
  • Triage and direct referrals to relevant SCOPE contacts
  • Coordinate health system navigation with various healthcare entities
  • Document patient information accurately for assessments and referrals
  • Support care transitions and improve access to hospital and community resources
  • Identify care barriers and propose workflow enhancements
  • Monitor and report on program data for continuous improvement

Benefits

  • Opportunity to work in a collaborative interdisciplinary team environment
  • Involvement in an innovative program aimed at enhancing patient care
  • Support for professional development and ongoing learning
  • Flexibility in work locations within the Halton Region
  • Engagement with a variety of clinical populations and complex cases
Full Job Description
Job Description

The SCOPE Navigator serves as the central access point for primary care providers (PCPs) needing to connect patients to appropriate hospital, community, and specialist resources. As part of the Seamless Care Optimizing the Patient Experience (SCOPE) program, this role supports timely care navigation, improves system efficiency, strengthens care transitions, and contributes to reducing unnecessary emergency department visits and hospital readmissions. The SCOPE Navigator collaborates with interdisciplinary teams and external partners to optimize integrated patient care pathways.

Key Responsibilities:
  • Serve as a point of access for PCPs, connecting them to appropriate clinical, community, and specialist supports.
  • Assess the primary care provider's (PCP's) complex concerns and apply a high degree of clinical decision-making to ensure appropriate and timely system navigation and service access.
  • Triage and forward referrals to the appropriate SCOPE contact (e.g., Internist, Nurse Navigator, OHaH Care Coordinator).
  • Health system navigation and coordination within Halton Healthcare, with external hospital partners, and numerous community healthcare systems
  • Collect and document patient information for assessment and database entry, ensuring accurate referral processing.
  • Support care coordination by clarifying PCP concerns, facilitating transitions, and improving access to hospital and community resources.
  • Identify barriers to care and contribute to workflow improvements, referral optimization, and seamless care pathways.
  • Monitor, analyze & present program data, submitting reports for evaluation and continuous improvement.
  • Develop and foster linkages with PCPs and external community organizations to enhance seamless, integrated patient care.


Qualifications

Education:
  • Current membership in good standing with a regulatory health professional body in Ontario
  • An undergraduate degree in a health-related profession required
  • Master's Degree in a related health discipline preferred

Experience:
  • Minimum 3 -5 years of experience within acute care and/or primary/community care
  • Experience working within an Interprofessional team environment as well as independently and autonomously
  • Experience working with older patients with complex medical needs required
  • Varied experience with a variety of clinical populations, including but not limited to: internal medicine, pediatrics, cardiology, orthopedics, diagnostic imaging, palliative care, wound care, mental health, and women's health

Skills:
  • Must be flexible and able to travel by car to locations outside of the hospital, both inside and outside Halton Region
  • Excellent interpersonal and decision-making skills
  • Ability to navigate complex situations with a high degree of clinical judgment and autonomous problem solving
  • Strong organizational skills and attention to detail
  • Ability to adapt to a changing environment and assume responsibility for own learning
  • Demonstrated leadership skills and ability
  • Computer literacy required - Database management skills preferred


Additional Information

Hours:

Salary: $47.39 to $60.979 per hour

Date Posted: July 28, 2026

Internal applications due by: August 4, 2026

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About Halton Healthcare

Halton Healthcare Careers

Joining Halton Healthcare offers a unique opportunity to be part of a robust team of healthcare professionals dedicated to providing exceptional care across the community. Halton Healthcare is recognized for its commitment to innovation, leadership in healthcare, and a culture that celebrates diversity and inclusion.

Explore Job Opportunities

Halton Healthcare is continuously expanding, offering a variety of job opportunities that cater to a range of skills and professional interests. Whether you're seeking a position in nursing, administration, or medical research, Halton Healthcare provides a platform for growth and professional development.

Internship and Training Programs

For those at the start of their career, Halton Healthcare’s internship programs offer invaluable hands-on experience, underpinned by comprehensive diversity training and mentorship from seasoned professionals. These programs are designed to bridge the gap between academic learning and real-world healthcare challenges.

Benefits of Working at Halton Healthcare

Employees at Halton Healthcare enjoy a wealth of benefits designed to support both their professional and personal lives. From health insurance and retirement plans to continuous professional development and leadership training courses, the company invests in its team's well-being and career growth.

Cultivating a Culture of Innovation

Innovation is at the heart of Halton Healthcare, where the latest medical technologies and cutting-edge research foster an environment of continuous improvement and learning. This culture not only enhances patient care but also empowers the team to achieve remarkable breakthroughs in their respective fields.

Networking and Professional Development

Halton Healthcare encourages its team to engage in networking opportunities within and beyond the healthcare sector. Regular industry conferences, seminars, and online forums are part of the company's commitment to keeping the team at the forefront of industry developments.

Career Advancement Opportunities

Career growth is a cornerstone of Halton Healthcare's employment philosophy. With a variety of leadership programs and tailored career paths, employees have access to numerous avenues to advance their careers within the company.

Join the Halton Healthcare Team

Halton Healthcare is actively hiring and looking for individuals who are passionate, curious, and driven to make a difference in the healthcare industry. Explore open positions, submit a resume, and prepare for an interview process that values diversity and seeks to understand the unique contributions each candidate brings.

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By joining Halton Healthcare, professionals embark on a career journey characterized by growth, innovation, and a commitment to community health and well-being.
Learn more about Halton Healthcare
Size
1,001 employees
Industry
Hospitals & Medical Centers
* Ladders Estimates

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