Overview

Coborn's is seeking an experienced and collaborative Scanning & Receiving Operations Manager to lead and strengthen our scanning and receiving programs across our retail locations. In this role, you'll serve as the organization's subject matter expert for scanning, receiving, inventory accuracy, pricing integrity, and related operational processes.

You'll work closely with Store Operations, Merchandising, Information Technology, Asset Protection, Distribution, and store leadership to establish operational standards, monitor performance, improve processes, and ensure consistent execution across the organization. You'll also be a key resource for our Store Scanning Coordinators and Receiving Managers, providing coaching, training, and hands-on operational support.

This is a great opportunity for an experienced retail operations professional who enjoys being in the stores, developing others, solving operational challenges, and turning insights into practical improvements that make our teams and business stronger.

What You'll Do at Coborn's

As our Scanning & Receiving Operations Manager, you'll help shape how scanning and receiving programs are executed throughout Coborn's. You'll combine operational expertise, data analysis, coaching, and cross-functional partnership to strengthen accuracy, compliance, and consistency across our locations.

In this role, you will:

• Serve as the company's subject matter expert for scanning and receiving programs, processes, and systems.
• Develop, maintain, and continuously improve operational policies, procedures, standards, training, and best practices.
• Champion initiatives that strengthen scanning accuracy, pricing integrity, receiving execution, inventory accuracy, and operational consistency.
• Conduct store visits and operational audits to evaluate scanning and receiving processes, monitor compliance, and identify opportunities for improvement.
• Analyze operational performance, reporting, trends, and risks and recommend practical corrective actions and process improvements.
• Partner with operational leaders to develop action plans that strengthen execution, compliance, and accountability.
• Coach, train, mentor, and support Store Scanning Coordinators, Receiving Managers, store leaders, and other team members to strengthen operational knowledge and execution.
• Provide operational support during new initiatives, system enhancements, process changes, store challenges, and business transitions.
• Develop and deliver training related to operational programs, systems, processes, and best practices.
• Serve as a key liaison between our retail locations and Support Center teams, helping ensure business needs, priorities, and expectations are clearly communicated and understood.
• Partner with Merchandising, Store Operations, Information Technology, Distribution, Asset Protection, and other teams to troubleshoot issues and improve business processes.
• Support the testing, implementation, maintenance, and enhancement of scanning, receiving, inventory, and related operational systems.
• Identify root causes of operational challenges and recommend sustainable solutions that improve accuracy, efficiency, and execution.
• Support operational reporting and system utilization while identifying opportunities to improve data accuracy, compliance, and performance.

Why You'll Love This Role

This role offers the opportunity to make an impact across the entire Coborn's organization. Rather than supporting just one location, you'll help influence how scanning and receiving programs are executed throughout our retail network.

You'll spend time working directly with store teams, coaching and developing employees, evaluating processes, and helping locations solve real operational challenges. You'll also have a voice in larger company initiatives by partnering with teams across Store Operations, Merchandising, Information Technology, Distribution, and Asset Protection.

If you enjoy retail operations, digging into how and why processes work, developing others, and finding better ways to get things done, this role gives you the opportunity to turn that expertise into improvements that can be felt across our employee-owned company.

What's In It For Me?

Our remarkable employees are at the heart of everything we do. At Coborn's, we're committed to creating a supportive and rewarding workplace-one that offers a vibrant, team-oriented environment, ongoing career growth, and meaningful benefits. As an employee-owned company, we believe in investing in our people and their futures.

We're proud to offer a variety of benefits to both our full-time and part-time employees, including:

• 10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert's, and Pet Supplies Plus locations.
• Get Paid Daily with DailyPay - for employees who would like access to their pay before payday, we offer this great benefit!
• Paid Time Off (PTO/Vacation)
• Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday!
• Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)
• Paid Military Leave
• Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month
• Employee Health & Wellness Programs, Challenges and Resources - to assist our team members in living a life of wellbeing!
• Employee Assistance Program (EAP) - unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
• Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more!
• Tools, resources and opportunities for career growth and development
• 401(k) plan options - we also match up to 20% of the first 5% contributed
• Participation in our Employee Stock Ownership Program (ESOP) - yes, we're employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!
• Education benefits including tuition discount and scholarship programs
• Additional Voluntary Benefits - such as vision, accident and critical illness insurances

If you're hired or promoted into a full-time position with our company, you will also be eligible for: Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance!

Qualifications

Education

• Bachelor's degree in Business, Retail Management, Supply Chain, or a related field preferred.
• An equivalent combination of education and relevant experience will also be considered.

Experience

• Five (5) or more years of progressive retail operations experience with demonstrated expertise in scanning, receiving, inventory processes, or store operations.
• Experience auditing operational processes, evaluating performance, and identifying opportunities for improvement.
• Experience coaching, training, mentoring, or supporting operational teams and leaders.
• Experience implementing process improvements and supporting operational initiatives.
• Experience partnering with cross-functional teams to support business systems and operational initiatives preferred.

Technology & Systems

• Advanced working knowledge of Microsoft Office Suite, including Microsoft Access, and email systems.
• Experience working with inventory management, replenishment, receiving, or enterprise operational systems.
• Experience with reporting tools or dashboards preferred.
• Experience with business intelligence tools, such as Power BI, preferred.
• Familiarity with labor, forecasting, or other retail operational systems preferred.

Travel & Licensure

• Ability to travel locally and regionally up to 60% to support business needs, including occasional overnight and multi-night travel.
• Possess a current state driver's license and valid insurance with the ability to travel to business locations as needed.
• Professional certifications in retail operations, inventory management, supply chain, or business systems are preferred but not required.

Pay Range

USD $63,000.00 - USD $99,000.00 /Yr.