Tata Consultancy Services

SAP SuccessFactors Engagement Manager

Tata Consultancy Services$131K — $176K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in Transformation and consulting engagements.
  • Experience with a big four consulting firm or SAP SuccessFactors managing SAP HCM transformations.
  • Customer-focused with a strong ability to anticipate future customer needs.
  • Track record of engaging with CHROs and influencing strategic HR direction.
  • 5+ years of customer engagement and implementation experience.
  • Strong communication and interpersonal skills for leadership interactions.
  • Knowledge of HR processes, SuccessFactors, and Employee Central; prior HXM Solution Architecture experience is a plus.

Responsibilities

  • Drive SAP HXM business growth and transformation for strategic clients.
  • Provide thought leadership on HR technology solutions and strategies.
  • Engage with CHROs to influence decisions through insights and research.
  • Lead design thinking workshops to foster innovative solutions.
  • Advise customers on HR transformation through technology support.
  • Assist with change management to enhance innovation adoption.
  • Develop customer relationships to unlock new business opportunities.

Benefits

  • Opportunity to drive significant transformations in large organizations.
  • Work in a diverse and collaborative team environment.
  • Engage directly with high-level executives like CHROs.
  • Chance to lead innovative projects that shape HR strategies.
Full Job Description
15+ years of experience in Transformation and consulting engagement
• Experience within a big four consulting company or SAP SuccessFactors in managing SAP portfolio with a combination of SAP business growth and management of large HCM transformation programs
• Highly customer focused, forward thinking, ability to anticipate and focus on whats next in the customer journey
• Proven track record and ability to engage at CHRO level and influence strategic direction for customers, build HR transformation strategy and plans
• 5+ years customer engagement and/or implementation experience
• Excellent communication, presentation, and interpersonal skills for business and IT leadership stakeholders
• Proven ability to engage with large multi-cultural cross-location teams
• Strong knowledge of HR business processes and SuccessFactors, and Employee Central (EC) highly desired. Prior HXM Solution Architecture experience a plus.
• Ability to manage and deliver multiple priorities in a constrained timeline.
• Leadership skills with ability to influence and negotiate internal and external stakeholders.
• Services sales/presales experience a plus
• Certification in at least one SAP SuccessFactors module is a plus, preferably EC.

Must be able to work as a team-player within a diverse team yet have the ability to work independently.
• Drive SAP HXM business growth and SAP HXM enabled transformation programs for strategic customers with focus on business growth, consultative sales and transformation program delivery.
• Provide thought leadership regarding HR technology solutions and strategies for new programs, projects and enhancements to existing solution offerings.
• Responsible for driving customer engagement by engaging CHRO or board level leaders and influencing their decisions with PoVs and Thought Leadership.
• Lead and support design thinking workshops to promote new and innovative solutions for customers and prospects.
• Work with customers to build their HR transformation strategy and plans
• Advise customers on how HR Information systems and cloud technology can support their HR Transformation
• Assist customers with change management, focusing on product updates, develop appropriate strategy to minimize impact on current capabilities and assists in maximizing innovation adoption and usage.
• Engage customers through innovative workshops, events, and communications, facilitating access to product and functional expertise per customers needs.
• Lead customers to realize the benefits of their HR technology through analytics and reporting insight

Build strong customer relationships leading to increased business opportunities.

Salary Range: $131,100-$176,000 a year

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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