Scope of PositionScope of Job: The SAP QA Lead is a strategic thinker and hands-on leader, responsible for driving our SAP quality assurance strategy and ensuring the delivery of high-quality SAP solutions. This role requires deep expertise in both SAP modules and the Tricentis suite of products (especially Tricentis Tosca), with a strong focus on test automation, continuous improvement, and the effective management of both on-site and offshore QA resources.
Work Mode: Hybrid or Remote. Candidates or employees residing within 25 miles of a EDF power solutions work location will be considered Hybrid (3 days on-site).
Responsibilities
- Strategy & Leadership
- Develops, implements, and maintains the overall SAP QA and testing strategy, roadmap, framework and scheduling
- Supports both manual and automated testing by working with the team on how we transition to an automated test environment.
- Leads and mentors a diverse team of QA resources, fostering a culture of quality, accountability, and continuous learning.
- Collaborates with business stakeholders, SAP functional teams, and development teams to define quality standards, acceptance criteria, and testing scope for all SAP projects and enhancements.
- Drives the adoption of best practices in SAP quality assurance, including risk-based testing, performance testing, and security testing.
- Oversees the entire testing lifecycle, from test planning and design to execution, defect management, and reporting.
- Offshore Resource Management
- Manages and provides leadership to a team of offshore QA resources, ensuring they are aligned with project goals and company standards.
- Establishes clear communication channels and processes to facilitate seamless collaboration between onshore and offshore teams.
- Defines and tracks key performance indicators (KPIs) for the offshore team to ensure productivity, quality, and timely delivery.
- Conducts regular meetings with the offshore team to provide feedback, guidance, and professional development support on their testing capabilities.
- Acts as the primary liaison between internal stakeholders and the offshore team, managing expectations and resolving any issues that arise.
- Automation
- Spearhead the development and maintenance of a robust SAP test automation suite using Tricentis Tosca.
- Identifies opportunities for automation within manual testing processes to increase efficiency and coverage, and delegates automation tasks effectively to the team.
- Establishes and manages an automation framework that supports continuous integration/continuous delivery (CI/CD) pipelines.
- Provides technical guidance and expertise to the team on complex automation challenges, including SAP UI5, Fiori, and backend processes.
- Support & Operations
- Establishes and manages a solid testing and quality assurance process for ongoing SAP support and maintenance activities.
- Coordinates regression testing cycles for SAP patches, upgrades, and scheduled system changes.
- Acts as the primary point of contact for all quality-related matters within the SAP landscape.
- Develops and maintains comprehensive quality metrics and dashboards to track progress and identify areas for improvement.
- Manages and troubleshoots testing environments, ensuring they are stable and available for testing activities.
- Other duties as assigned
Supervision of Others: No direct reports
Working Conditions: 80% of time is spent in the office environment, utilizing computers (frequent use of various Microsoft software/programs), phones, and general office equipment. 20% of time is spent outside of the office visiting vendors’ and/or internal customers’ sites in additional to attending various conferences and meetings.
Qualifications
Education/Experience:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Master's degree preferred.
- Minimum of 5-7 years of experience in Quality Assurance and Software Testing, with a strong focus on SAP.
- Proven experience as a QA Lead or Manager, with a track record of successfully directing daily work or leading teams and delivering high-quality results.
- Demonstrable experience managing offshore or distributed teams, including a solid understanding of the challenges and best practices involved.
- Deep hands-on experience with Tricentis Tosca is a must, including designing and implementing end-toend automation test cases for SAP ECC or S/4HANA.
- Solid understanding of SAP modules such as FI/CO, SD, MM, PM, LO and SAP Ariba, Concur, FSM, etc.
Skills/Knowledge/Abilities:
- Excellent leadership, communication, and interpersonal skills, with the ability to bridge geographical andcultural gaps.
- Strong analytical and problem-solving abilities.
- Strategic mindset with the ability to translate business requirements into a comprehensive QA strategy.
- Ability to work effectively in a fast-paced, collaborative environment.
- Tricentis Tosca certification is highly desirable.
- Knowledge of scripting languages (e.g., VBScript, Python) is a plus.