HTC Global Services

SAP Project Manager - S/4HANA & JIRA

HTC Global Services$110K — $130K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, Business Administration, or related field.
  • 6 years of IT experience.
  • 3+ years managing SAP projects, including implementation and support.
  • Expert-level daily use of JIRA, including board configuration and automation.
  • Strong knowledge of Agile/Scrum and Waterfall/hybrid methodologies.
  • Excellent stakeholder management and communication skills.
  • Experience in program and project management.

Responsibilities

  • Support governance activities for a large-scale SAP S/4HANA program.
  • Lead tactical activities aligned with strategic program goals.
  • Manage Epics, Sub-Epics, and Features in JIRA.
  • Assess risks and opportunities, assisting with resolutions.
  • Track changes and manage scope to prevent creep.
  • Facilitate quarterly Program Increment planning logistics and sessions.
  • Coordinate monitoring of Product Team progress, focusing on scope and timelines.

Benefits

  • Hybrid work model with 4 days onsite per week.
Full Job Description
SAP Project Manager - S/4HANA & JIRA

Overview / Summary

We are seeking an experienced and highly organized SAP Project Manager to lead the planning, execution, and delivery of SAP implementation, upgrade, rollout, and support projects. The ideal candidate has strong SAP program and project management expertise along with hands-on experience using JIRA for agile project tracking, sprint planning, and cross-functional collaboration.

This role supports structured SAP methodologies and agile delivery practices while ensuring transparency, accountability, and timely delivery across multiple workstreams.

Key Responsibilities
  • Support governance activities for a large-scale SAP S/4HANA I-ERP program.
  • Lead tactical activities and support overall strategic program objectives.
  • Manage Epics, Sub-Epics, and Features for the Product Group in JIRA.
  • Continuously assess issues, risks, and opportunities and assist with resolution.
  • Track scope changes and manage change control processes to prevent scope creep.
  • Manage program-level CRAID logs covering Change Requests, Risks, Assumptions, Issues, and Decisions.
  • Support the gathering and review of metrics for major releases and production releases, including Release on Demand and Problem Incidents.
  • Support System of Delivery quarterly Program Increment (PI) planning and facilitate logistics, breakout sessions, presentations, workshops, and related events.
  • Support and manage integration points between ERP modules and legacy or third-party systems.
  • Prepare Product Teams for Program Increment (PI) planning events.
  • Consolidate Product Line Iteration Reviews into Product Group Iteration Reviews and retrospectives.
  • Coordinate and monitor Product Team progress, with focus on scope, timelines, and release management.
  • Support foundational Product Teams by coordinating release activities, including cutover, testing cycles, training programs, and data readiness.
  • Support resolution of PDO and foundational-related dependencies with Product Managers.
  • Remove blockers and impediments by ensuring teams bring issues to the appropriate governance forums.
  • Facilitate lessons learned and transition projects to steady-state support and operations.
  • Lead end-to-end SAP projects, including implementations, upgrades, rollouts, and support enhancements.
  • Support S/4HANA migrations, module deployments, including FI/CO, MM, SD, PP, and HCM, and integration initiatives.
  • Develop and maintain project plans, timelines, resource allocations, budgets, and risk registers.
  • Own and administer JIRA boards for project activities, including creating Epics, User Stories, Tasks, and Subtasks.
  • Manage JIRA backlogs, workflows, dashboards, custom fields, and project configurations.
  • Manage project governance activities, including status reporting, steering committee updates, RAID logs, and change management processes.
  • Drive continuous improvement of project management practices, JIRA usage standards, and reporting templates.

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  • 6 years of IT experience.
  • 3+ years of experience managing SAP projects in a project management capacity, including implementation, upgrade, or support projects.
  • Expert-level, daily hands-on experience with JIRA, including:
    • Board configuration
    • Workflow automation
    • JQL queries
    • Dashboard creation
    • Integration with Confluence
  • Strong knowledge of Agile/Scrum and Waterfall/hybrid project delivery frameworks.
  • Excellent stakeholder management, communication, and presentation skills.
  • Proven ability to manage multiple concurrent projects and competing priorities.
  • Experience in program management and project management.

Preferred Qualifications
  • PMP, PMI-ACP, CSM (Certified Scrum Master), or SAFe certification.
  • SAP Activate or SAP certification in a relevant module.
  • Experience with Power BI, Power Automate, JIRA Align, JIRA Service Management, or other Atlassian suite tools, including Confluence.
  • Experience in the automotive or manufacturing industry.
  • Familiarity with ITSM/change management tools such as ServiceNow alongside JIRA.

Key Attributes
  • Detail-oriented with a focus on clean, well-organized JIRA boards and traceable project artifacts.
  • Data-driven approach to decision-making and project status reporting.
  • Strong servant-leadership mindset with the ability to motivate cross-functional, matrixed teams.
  • Comfortable working in fast-paced, evolving enterprise environments.

Additional Information
  • Hybrid position with 4 days per week onsite.

About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Founded
1990
NASDAQ

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