Work You'll Do As a US Delivery Center Solution Specialist on the team, you will:
- Support senior analysts and leads in documenting current-state and future-state order-to-cash (O2C) processes and business requirements across quotes, sales orders, deliveries, billing, and invoicing.
- Assist with straightforward SAP SD configuration under guidance, including basic order types, item categories, output settings, and reason codes.
- Maintain functional specifications for reports, forms, interfaces, and enhancements with clear business rules and acceptance criteria.
- Execute unit, system integration, and user acceptance test scripts; capture test evidence; log defects; and support re-test cycles through resolution.
- Support master data readiness and validation activities for customers, material views, pricing conditions, and related O2C data objects.
- Perform data validation and reconciliation activities to help identify gaps, improve data quality, and support deployment readiness.
- Assist with cutover planning and go-live readiness activities, including issue triage, defect routing, and production support preparation.
- Support hypercare by tracking issues, updating job aids and SOPs, and helping stabilize O2C processes after go-live.
The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Enterprise Operations as a Service offering provides services to meet our clients' needs for on-going operations of their technology and business process investments through multi-year contracts.
This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.
The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.
Qualifications Required
: - Bachelor's degree
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Active Secret security clearance required
- 2+ years experience supporting SAP Sales Distribution or order-to-cash processes
- 1+ years experience with core O2C concepts such as sales orders, deliveries, billing, customer master data, material master data, and pricing
- 1+ years experience supporting testing activities, including test execution, evidence capture, defect tracking, and re-testing
- Delivery Center Location & Travel Requirements:
- Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg)
- Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
- Travel Requirement: Maximum of 10% overnight travel for client or project purposes
- Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
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BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purposeDeloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
Requisition code: 341127
Job ID 341127
