Job Title: SAP Business Process Owner
Location: Simpsonville, SC
Reports to: Director - Planning & Fulfillment
Employment Type: Full-time
Industry: Manufacturing | Mechanical Power Transmission Components | Engineering Services
Job Function: Design | Configuration | Implementation | Maintenance
Job Summary: Provide support for the Dodge business as an SAP Business Process Owner. This position will touch all aspects of SAP associated with Dodge Operations, including Purchasing/Supply Chain, Manufacturing, Quality, Planning & Fulfillment and Warehousing & Logistics. This BPO will maintain current SAP procedures, as well as work to continually improve and streamline activities for the Dodge Operations Team. Additional responsibilities are to troubleshoot problems, implement standards and requirements, and support audit and compliance reviews. Responsibilities would include all domestic and international Dodge locations.
Key Responsibilities:
• SAP Operations problem resolution. This position is called upon to resolve challenges faced by SAP users within the Dodge Business.
• Support any integration with necessary software, including VIP, Sievo, Compliant Pro, Power BI and Shop Floor Display.
• Administer/implement SAP Table changes where necessary. This includes production support, testing, and user training.
• Investigate ABAP programs when necessary to determine if there are issues or if improvements can be made.
• Work with IT Application Developers and SAP Programmers to estimate the effort required to develop and support applicable solutions and services.
• Assist in the installation, management, maintenance, and optimization of internal and cross-functional processes related to SAP systems and services.
• Serve as an expert in SAP Configuration by implementing any changes needed for functionality or improvement.
• Ensure the integrity and confidentiality of information residing in the SAP Systems.
• Support auditors with the development of internal control procedures.
• Monitor and enforce user access policies to ensure compliance to internal control procedures and segregation of duties policies.
• Provide general non-security related SAP Administration technical support as needed.
• Work with multiple internal and external teams.
• Support future migration to SAP's S/4 HANA platform.
Required Qualifications:
• Ability to travel when required, up to 20%.
• Good business judgment & strong organizational skills.
• Ability to plan, coordinate, and set priorities.
• Ability to participate in after-hours when necessary.
• Experience in SAP system administration of large enterprise systems.
• Must have a work authorization in the US.
• Fluency in spoken and written English.
Physical Requirements:
• Extended periods of sitting at a workstation.
• Speaking in person and over the telephone or Teams online and the ability to hear, comprehend, and document detailed information from others.
• Ability to type, reach and grasp.
• Intermittent standing and walking within the office environment.
• Ability to communicate verbally and in writing for extended periods over the phone and in person.
• Occasional lifting or carrying objects weighing less than 10 lbs.
Essential Job Functions:
• Conduct thorough analysis of current operational processes to identify areas for improvement.
• Lead process redesign initiatives to drive efficiency, cost-effectiveness, and quality enhancements.
• Establish and maintain key process performance metrics and KPIs.
• Support Dodge Industrial operations teams in identifying and optimizing processes within ERP systems.
• Collaborate with other Business Process Owners on large-scale, cross-department initiatives.
• Provide strategic recommendations to leadership regarding process innovation and system enhancements.
• Ensure alignment of operational processes with corporate objectives and industry best practices.
