Parker Hannifin

SAP Business Process Manager - Sales & Distribution

Parker Hannifin$90K — $120K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum four-year technical or business degree
  • 5+ years of commercial experience in customer service, sales, pricing, or product sales management
  • Experience in an industrial manufacturing environment is preferred
  • SAP ECC/S4 Hana knowledge or SAP implementation experience is a plus
  • Strong change management and conflict resolution skills
  • Exceptional communication and interpersonal skills for presenting technical information
  • Experience leading cross-functional project teams
  • Ability to travel 25%+ annually, with potential for increased travel during peak periods.

Responsibilities

  • Lead the Sales and Distribution (SD) workstream team to establish standardized processes.
  • Leverage user validation and testing to ensure alignment with operational needs.
  • Manage ServiceNow incidents and ADO bugs for timely resolution and closure.
  • Develop change requests based on root cause analysis to enhance processes.
  • Oversee documentation and training materials for user adoption and process compliance.
  • Conduct virtual and in-person workshops for training and collaboration.
  • Engage regional leaders to adapt to changing business requirements effectively.

Benefits

  • Opportunity to influence global strategic initiatives and process improvements.
  • Collaborative work environment with exposure to leadership across organizational boundaries.
  • Chance to work on comprehensive training and adoption programs for users.
  • Participation in varied projects affecting customer service and sales processes.
Full Job Description
Position Summary

Position Summary:

The SAP Business Process Manger - Sales & Distribution leads system design requirements for the Sales and Distribution workstream within SAP by developing standardized processes and related training requirements to ensure consistency across enterprise-wide SAP deployments.

Scope/Supervision and Interaction:

____ Has Direct Reports __X__ Does Not Have Direct Reports

This role is responsible for the creation, maintenance, and revision control of Sales & Distribution business process documentation, as well as the development of training materials that support effective user adoption and process compliance.

Essential Functions:
  • Lead the SD workstream technical team in developing standardized SD processes across the organization.
  • Leverage experience, user validation, and testing to ensure processes meet operational requirements.
  • Manage ServiceNow incidents and ADO bugs to ensure timely action, resolution, and closure.
    • Review issues to identify root causes and lead the development of change requests as needed
  • Manage ServiceNow RITMs and ADO change requests to ensure configuration and development align with desired business process solutions across the enterprise
    • Develop key design decisions and obtain required approval
    • Establish technical support priorities and align schedules accordingly
    • Ensure all testing activities meet defined design requirements
    • Own documentation, revision control, communication and training of changes affecting the user community.
  • Maintain all SD business process documentation, including revision control.
  • Lead SD training requirements for deployments and ensure effective training materials are available for new users at existing sites.
  • Facilitate and actively participate in both virtual and in-person workshops.
  • Play a key role in sales and customer service assessments and back-office processes, including order management, pricing, returns/credits, global trade, logistics, and invoicing, in partnership with Corporate IT.
  • Ensure alignment with SAP ERP strategy, maintain a strong understanding of SAP functionality, and demonstrate fluency across parallel systems throughout the project lifecycle.
  • Influence peers and executives across organizational boundaries to drive global strategic initiatives and process changes that support implementation efficiency.
  • Plan and design the systems and processes needed to achieve Parker Win Strategy objectives, including global dashboards and reporting tools.
  • Engage and communicate proactively with regional customer service leaders, pricing managers, and key stakeholders to address changing business requirements and lead change initiatives to successful, on-time, and on-budget completion.
  • Identify additional improvement opportunities in sales and customer service, and lead the development, presentation, and adoption of supporting business cases.
Qualifications:
  • Minimum four-year technical or business degree
  • 5+year's commercial experience (customer service, sales, pricing, product sales management)
  • Industrial Manufacturing environment preferred
  • SAP ECC/S4 Hana experience or SAP implementation experience is a plus
  • Strong change -management and conflict resolution
  • Exceptional communication and interpersonal skills with ability to present and explain technical information to various audiences.
  • Experience leading cross functional project team
  • Ability to travel 25%+ on annual basis with increased travel required during certain months or quarters

About Parker Hannifin

Parker Hannifin is a diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of commercial, mobile, industrial, and aerospace markets. They are also demonstrating how their interconnected portfolio of motion and control technologies is critical to enabling a cleaner and sustainable world.

Parker Hannifin Careers

Join the vibrant team at Parker Hannifin, a global leader in motion and control technologies, and be part of a company known for its innovative approach and commitment to excellence. At Parker Hannifin, we offer a wide range of job opportunities that allow professionals to advance their careers in an environment that fosters growth, leadership, and diversity.

Work You’ll Do

At Parker Hannifin, every position contributes to our mission of solving the world’s greatest engineering challenges. Our team is composed of highly skilled professionals dedicated to pushing the boundaries of technology and innovation. Whether you are looking for a full-time position, an internship, or a leadership role, Parker Hannifin has a place for you.

Innovate and Lead

Embrace the opportunity to lead projects that redefine industry standards. Parker Hannifin is at the forefront of technological innovation, and our employees are the driving force behind our success. With a culture that values diversity and creative problem-solving, you will work alongside some of the brightest minds in the industry.

Grow Your Career

Parker Hannifin is committed to the professional growth of our employees. With comprehensive training programs and a focus on career development, we ensure that our team members have the resources they need to succeed. Our commitment to professional development is matched by our dedication to promoting from within, providing a clear path for career advancement.

Be Part of a Great Team

Our team at Parker Hannifin is our greatest asset. We pride ourselves on a culture that promotes teamwork, respect, and collaboration. With a global network of professionals, the opportunities for networking and cross-functional collaboration are vast. Join us and be part of a team that is making a difference in the world.

Benefits and Culture

Parker Hannifin offers a competitive benefits package that supports the health, well-being, and financial security of our employees and their families. From health insurance to retirement plans, we provide the benefits that help you live a healthier and more secure life. Our inclusive culture encourages involvement and offers various channels for employees to express their ideas and insights.

Explore Job Opportunities

Are you ready to take the next step in your career? Explore the exciting job opportunities at Parker Hannifin. From engineering to marketing, and from sales to customer service, we have positions that match a wide range of skills and interests. - **Search Parker Hannifin Jobs**: Find open positions that align with your skills and career goals. We are continuously hiring and looking for new talent to join our dynamic team. - **Prepare Your Application**: Tailor your resume and prepare for your interview with us. Show us how your experience and skills make you the perfect fit for Parker Hannifin. - **Internship Programs**: Gain hands-on experience and build your professional network through our internship programs. These opportunities are designed to give you a solid foundation in your chosen field.

Stay Connected

- **Join Our Team**: Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. - **Career Development**: Engage in ongoing learning and development programs to enhance your skills and boost your career prospects. - **Job Alert Emails**: Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Parker Hannifin. At Parker Hannifin, we are not just offering jobs; we are offering careers that make a global impact. Join us and be part of a legacy of leadership, innovation, and diversity.
Learn more about Parker Hannifin
Size
54,640 employees
Market Cap
$37.5 billion
Industry
Net Income
$1.4 billion
Founded
1918
5 Year Trend
+5.7%
Revenue
$13.5 billion
NASDAQ

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