SAP Basis Manager
AMAT
Atlanta, Georgia, United States
Job ID: 528106
Position OverviewWe are seeking an experienced Basis Manager to lead the SAP Basis team supporting our SAP technology stack, including SAP S/4HANA (RISE Private Cloud), SuccessFactors, Commerce Cloud, BTP, and other applications such as ADP Workforce and Vertex Tax. This role owns the strategy, operational health, and team leadership for Basis across the landscape - setting direction for system architecture and performance, building and developing a high-performing Basis team, and holding SI and AMS partners accountable to delivery and service commitments. The ideal candidate combines deep SAP Basis expertise with proven people-management experience and is comfortable operating as both a hands-on technical leader and a manager who develops talent and drives cross-technology alignment.
Key Responsibilities (Essential Duties and Functions)Team Leadership & People Management- Hire, lead, mentor, and develop a team of Basis Leads and Administrators, setting goals, conducting performance reviews, and building career development plans
- Establish on-call rotations, workload distribution, and coverage models to ensure 24x7 support for critical SAP systems
- Foster a culture of accountability, continuous learning, and proactive problem-solving within the Basis team
Strategy & Operations- Own the Basis roadmap and strategy across SAP S/4HANA, RISE, BTP (Integration Suite, Datasphere, Cloud ALM), SuccessFactors, Commerce Cloud, and acquired platforms
- Define and enforce standards for system configuration, performance tuning, and availability across all SAP instances
- Oversee capacity planning, disaster recovery, and business continuity strategy for the SAP landscape
- Drive automation and tooling investments to reduce manual effort and improve system reliability
- Serve as the escalation point for critical technical incidents and complex root-cause investigations
Vendor & Stakeholder Management- Manage relationships with SI and AMS partners, holding them accountable to SOWs, SLAs, and delivery timelines
- Coordinate with SAP ECS and infrastructure/network teams on RISE-managed systems and hybrid architecture
- Own the Basis budget, including infrastructure, cloud consumption, and licensing costs, identifying cost-optimization opportunities
- Provide regular status, risk, and performance reporting to senior leadership and program stakeholders
Program & Governance- Lead Basis planning and execution for cutover, data migration, and go-live activities across major implementations
- Establish and govern change management, patching, and system documentation practices across all SAP instances
- Partner with Security and Development managers to ensure Basis practices align with security and compliance requirements
QualificationsEducation/Experience- 12+ years of experience in SAP Basis administration and architecture, including 3+ years in a people-management or team-lead role
- Proven experience leading Basis teams through SAP RISE (SAP Cloud Hyperscaler) engagements
- 2 or more greenfield implementation experiences on SAP Hyperscaler, preferably Azure Cloud, in a leadership capacity
- In-depth knowledge of hybrid SAP solutions and multi-system landscapes
- Experience overseeing administration of BTP (PaaS) and integration with SAP Cloud Connector
- Experience managing or overseeing Integration Suite, Datasphere, and Cloud Connector environments
- At least one implementation experience with SAP Cloud ALM
- Demonstrated experience managing SI/AMS vendor contracts, SOWs, and SLAs
- Experience managing infrastructure or Basis-related budgets
- Excellent communication and stakeholder-management skills, with the ability to engage executives and cross-functional partners
- Demonstrated ability to lead through ambiguity, make decisions under pressure, and drive continuous improvement
- Bachelor's degree in Computer Science, Engineering, or a related field
Work Requirements- Must have expert proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Must be 18 years of age or older
- Willingness to work independently and collaboratively, and to lead a team through evolving priorities
- Must be willing to travel and work away from home when required
- The position will require work outside of normal business hours
Knowledge/Skill Requirements- Strong leadership skills with the ability to build, motivate, and retain a high-performing team
- Excellent technical and analytical skills with the credibility to guide technical decisions
- Self-motivated with the ability to operate independently and manage competing priorities
- Demonstrated close attention to detail and accuracy in a fast-paced environment
- Proactive problem solver able to anticipate issues and drive timely resolution
- Ability to lead effectively in a changing environment and manage organizational change
- Strong interpersonal skills to build effective relationships across IT, business, and vendor organizations
What CRH Offers You- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
