Thermo Fisher Scientific

SampleManager Technical Project Lead

Thermo Fisher Scientific • $110K — $130K *
US-Anywhere
+ 5 other locationsRemote
Pharmaceuticals & Biotech
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's or master's degree in IT, IS, Engineering, Life Sciences, or equivalent.
  • 3-5 years of experience in enterprise software technical implementation projects, preferably in professional services.
  • Expertise in laboratory informatics solutions like ELN, LIMS, SDMS, CDS, and instrument integration.
  • Experience with relational databases (Oracle, SQL Server, Postgres) and programming (C#, VGL).
  • Familiarity with cloud services and infrastructure is a plus.
  • Strong communication and interpersonal skills, with a results-oriented mindset.

Responsibilities

  • Act as a trusted advisor to customers and internal teams.
  • Maintain high standards for customer service and accountability.
  • Lead the technical aspects of project delivery and solutions design.
  • Collaborate with project teams to ensure timely and quality project execution.
  • Serve as the primary technical contact for customer workshops and meetings.
  • Engage in pre- and post-sales activities and create relevant technical documentation.
  • Drive process improvements and compliance within project frameworks.

Benefits

  • Standard work schedule (Monday to Friday) within an office environment.
  • Opportunity to mentor and guide technical personnel for team growth.
  • Culture based on integrity, innovation, and involvement in delivering products.
  • Continuous learning and digital innovation emphasized in the workplace.
  • Possibility to engage in global team communications and travels.
Full Job Description
Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

How will you make an impact?

Thermo Fisher is seeking a colleague who is passionate about customer experience, is technically savvy, and has a passion for the digitization and digitalization of science and laboratories. The vision of Digital Science Solutions is to make it easy for our scientific customers to generate value from their research, development, and manufacturing lab operations.

Reporting into the regional Services Manager, the Technical Lead, working closely with Solutions Architects, Consultants, Project Managers, and other Services colleagues, is responsible for successfully owning the technical delivery of our products and solutions in both, pre- and post-sales, customer engagements.

Essential Duties and Responsibilities:

Strategic:

  • Trusted advisor to our customers, account managers, services leaders, project managers, and delivery teams.
  • Maintain and assume accountability for a culture of high customer service.
  • Effectively contribute to the digitization & digitalization of our customers through successful technical delivery.
  • Share knowledge, mentor, and guide technical personnel to improve and strengthen team capabilities.
  • Engage with support, product management, and engineering as needed to get product technical issues addressed.


Operational:

  • Take technical ownership of customer-facing project delivery, and lead solutions design, architecture, configuration and implementation work for our products and solutions to meet customer needs.
  • Effectively partner with Solutions Architects, Consultants, and Project Managers to plan and track project delivery, allocate and oversee technical work to resources, and deliver high-quality work on-time, on-budget.
  • Be the primary technical point of contact for the customer, including to lead scoping, design, and other workshops.
  • Engage in pre- and post-sales project activities and contribute effectively to reviewing customer requirements, authoring RFP responses, requirements trace matrices, functional & technical specification documents, testing & validation plans, installation & user documentation, and other relevant technical project deliverables.
  • Contribute to improving processes, ensuring compliance, and driving improvements.
  • Travel, as needed, for internal and customer meetings.


Culture:

  • In line with the 4I values of Integrity, Intensity, Innovation, and Involvement, that form the foundation of the Thermo Fisher culture and ways of working, this role will bring intensity, innovation, and a high degree of involvement to designing, proposing, and delivering on Digital Science products and solutions.


Business Partnership:

  • Contribute effectively to creating and sustaining a culture of delivering excellent customer experience, embracing continuous learning, leading with digital innovation, analytical thinking, and managing complexity.


Knowledge, Skills, and Abilities

  • Experience in all aspects of enterprise laboratory informatics technical solutions design and implementation for ELN, LIMS, SDMS, CDS, instrument and systems integration, amongst others.
  • Experience with relational databases - Oracle, SQL Server, Postgres - and programming - C#, VGL.
  • Experience with cloud services and infrastructure highly desirable.
  • Demonstrated experience working in a matrix environment, across internal and external resources and regions.
  • Understanding of SDLC, Quality and IT processes in the context of delivering and supporting validated systems.
  • Strong communication and interpersonal skills, integrity, and credibility.
  • Results focused, with a demonstrated track record of getting things done.
  • Attention to detail and a concern for quality.
  • Excellent analytical and problem-solving capabilities.
  • Collaborative, initiates and facilitates communications and relevant information sharing, and works with different functions to achieve the best outcomes.
  • Flexibility in work schedule to accommodate communications with global team.
  • Able to innovate and bring ideas forward and advance issues and risks in a positive way.


Minimum Education and Experience Requirements

  • Bachelor's or master's degree in IT, IS, Engineering, Life Sciences, or equivalent.
  • At least 3-5 years of relevant experience in enterprise software technical implementation projects, preferably in professional services with a life & laboratory science software product/ technology services company.

About Thermo Fisher Scientific

Thermo Fisher Scientific Careers

Join the vibrant team at Thermo Fisher Scientific, a global leader in serving science and making the world healthier, cleaner, and safer. With a workforce of over 75,000 professionals, Thermo Fisher Scientific offers unparalleled job opportunities and a culture of innovation that propels your career to new heights. Work You’ll Do At Thermo Fisher Scientific, you will be part of a team that is dedicated to enabling our customers to make the world healthier. Whether you are involved in the development of life-saving drugs or innovative environmental solutions, your work will have a profound impact on society. Our commitment to leadership in the industry is unwavering. With Thermo Fisher Scientific, you will lead projects that set standards in scientific inquiry and market leadership. You will work at the intersection of science, technology, and industry expertise, driving digital innovation in every aspect of our business. Join our diverse team of professionals and engage in roles that span across various functions and disciplines. From research and development to marketing and sales, the breadth of job opportunities available means that you can find the perfect match for your skills and passions. Innovative Work As part of our team, you will have access to cutting-edge tools and technologies that foster creativity and innovation. Thermo Fisher Scientific is home to a dynamic range of career paths, all designed to challenge you and help you grow as a professional. Our employment philosophy emphasizes diversity and inclusivity, ensuring that all team members have the opportunity to thrive. We believe in nurturing talent through robust training programs, leadership development, and opportunities for career advancement. Be Part of a Great Team Working at Thermo Fisher Scientific means being part of a global network of enthusiastic, talented, and ambitious individuals. Our culture is built on collaboration, where each member’s unique skills and perspectives are valued. You will enjoy benefits that support both your professional growth and personal well-being. Future-Proof Your Career Embark on a journey of growth and continuous learning with Thermo Fisher Scientific. We offer a variety of training and development programs that cater to your interests and career goals. From internships for budding scientists to leadership training for aspiring executives, our programs are designed to equip you with the skills needed for a successful and fulfilling career. Explore Discover how our commitment to innovation leads to advancements in health and science: [Read More] Learn about our leadership in environmental sustainability and how you can contribute: [Read More] The Thermo Fisher Scientific Difference Our global presence and commitment to innovation mean that your work extends beyond borders and makes a tangible impact worldwide. The collaboration between our teams drives our leadership in the scientific community and contributes to a culture that embraces diversity and fosters professional growth. Stay Connected Join Our Team Search open positions that match your skills and interest. We are always on the lookout for passionate, curious, and driven team players. Explore our job opportunities and find out how you can contribute to our meaningful work. SEARCH THERMO FISHER SCIENTIFIC JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Thermo Fisher Scientific.
Learn more about Thermo Fisher Scientific
Size
130,000 employees
Market Cap
$213.3 billion
Industry
Pharmaceuticals & Biotech
Net Income
$6.3 billion
Founded
1956
5 Year Trend
+16.5%
Revenue
$32.2 billion
NASDAQ
TMO
* Ladders Estimates

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