Salesforce Technical Lead (Sales & Service Cloud)Job Title: Salesforce Technical Lead (Sales & Service Cloud) We are seeking a Salesforce Technical Lead with deep expertise in Sales Cloud and/or Service Cloud and working knowledge of Marketing Cloud. This role leads solution design, technical delivery, and development best practices across Salesforce platforms, with a focus on scalable implementations. The ideal candidate is a hands-on leader with strong skills in Apex, Lightning Web Components (LWC), and OmniStudio/OmniScript, along with a solid understanding of architecture, governance, and platform best practices.
Key Responsibilities: - Lead end-to-end design and technical delivery of Salesforce solutions focused on Sales Cloud and/or Service Cloud
- Translate business requirements into scalable, maintainable, and high-performing technical solutions
- Provide hands-on development leadership using Apex, LWC, and OmniScript/OmniStudio
- Design and review integrations, automation, data models, security models, and custom development
- Establish and enforce Salesforce best practices, coding standards, release management, and governance
- Guide developers and admins through solution design, code reviews, and technical problem-solving
- Collaborate with architects, business analysts, QA teams, and stakeholders to ensure successful delivery
- Support deployment planning, environment strategy, and technical documentation
- Contribute to reusable frameworks, accelerators, and technical standards
- Partner with teams supporting Marketing Cloud integrations or related use cases as needed
Required Qualifications: - 7+ years of Salesforce experience, including strong experience in Sales Cloud and/or Service Cloud
- Proven experience in a Technical Lead or senior developer/lead role
- Strong hands-on expertise in:
- Apex
- Lightning Web Components (LWC)
- OmniStudio / OmniScript
- Strong understanding of Salesforce platform architecture, declarative vs. programmatic design, and integration patterns
- Experience with APIs, middleware, and Salesforce security/sharing models
- Demonstrated ability to follow and promote best practices in design, coding, testing, and deployment
- Strong communication and stakeholder management skills.
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