Salesforce Technical Consultant (Remote Canada)

Directive

$75K — $95K *
US-Anywhere
+ 5 other locationsRemote
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of Salesforce Administration/Strategy experience (SaaS preferred)
  • 2+ years in a client-facing agency or consultancy role
  • Expert-level knowledge of Salesforce Flows
  • Experience with the modern RevOps stack including LeanData, Gong, and CPQ tools
  • Salesforce Certified Administrator (Advanced Admin or Platform App Builder preferred)
  • Proven ability to manage multiple concurrent projects without supervision

Responsibilities

  • Execute Salesforce configurations to optimize clients' CRM environments
  • Ensure data hygiene, routing logic, and report accuracy
  • Collaborate with the Director of RevOps to implement high-level strategies
  • Engage clients with a consultant mindset, probing 'why' to enhance efficiency
  • Test and validate Salesforce processes before production rollout
  • Maintain discipline in time management in a fast-paced environment
  • Communicate technical concepts clearly to non-technical stakeholders

Benefits

  • Medical, dental, and vision coverage with 100% employer-paid plan for employee
  • Mental health support via certified therapists and Headspace membership
  • Unlimited PTO with a minimum 2-week requirement and additional paid holidays
  • 401(k) with a 3% company match
  • Annual bonus based on tenure that scales with time
  • Fun Anniversary Trip for peers and executive leadership
Full Job Description
*Internally this role is titled Account Strategist, Sales Operations*

About The Role:

Role Mission: To execute world-class GTM architectures and Salesforce configurations that transform our clients' CRM environments into high-velocity revenue engines.

You are the technical champion. While the Director of RevOps defines the high-level architecture and leads the pitches, you own the execution. You are responsible for making the blueprint a reality within Salesforce, ensuring data hygiene, routing logic, and reporting are flawless.

What you Bring
  • Technical Prowess: You are a Salesforce wizard. You think in ERDs. You know when to use a Formula Field vs. a Flow. You have battle scars from messy data migrations.
  • Consultant Mindset: You don't just take tickets; you ask "Why?" You can explain to a Sales Manager why a specific validation rule is going to save their team 5 hours a week.
  • Agency DNA: You understand that Time is Money. You are disciplined with time-tracking and thrive in a high-velocity, multi-client environment.
  • Precision-Obsessed: You have a "double-check" culture. You wouldn't dream of pushing a Flow to production without testing it in a Sandbox first

Requirements
  • 4+ years of deep Salesforce Administration/Strategy experience (SaaS experience preferred).
  • 2+ years in a client-facing agency or consultancy is highly preferred.
  • Expert-level knowledge of Salesforce Flows (Workflows and Process Builder are "dinosaurs" to you).
  • Experience with the modern RevOps stack: LeanData, Gong, Outreach/Salesloft, and CPQ tools.
  • Proven ability to manage multiple projects concurrently without dropping the ball.
  • Salesforce Certified Administrator (Advanced Admin or Platform App Builder preferred).


What We Offer

Compensation for this role includes a competitive base salary

Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle

Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents

Benefits to Support the Whole Person:

Mental - Access to certified therapists through Spring Health, membership to Headspace

Physical - Gympass

Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave

Financial - Traditional and Roth 401(k) with a 3% company match

Bonus - Annual bonus based on tenure, which scales in total amount over time

Annual Anniversary Trip with peers and executive leadership for fun and entertainment!

Work Environment Requirements

As a remote-first company, you'll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.

This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.

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