Salesforce Supervisor (Information Technology Supervisor 2 - PN 20098806)

Ohio Department of Aging

$88K — $105K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6.5+ years of relevant experience in technology leadership and project management.
  • Completion of core coursework in computer science or equivalent fields.
  • Proficiency in advanced-level programming languages (e.g., Java, C++, etc.).
  • Experience in database concepts and systems analysis.
  • Strong foundational knowledge of software development and implementation.

Responsibilities

  • Lead, recruit, and mentor a Salesforce development team to achieve high performance.
  • Collaborate with executives to convert business needs into scalable technical solutions.
  • Ensure best practices in the software development lifecycle, including coding standards and governance.
  • Coordinate releases for the ODH application across various environments and technologies.

Benefits

  • Professional growth opportunities through mentorship and training.
  • Collaborative work environment that promotes innovation.
  • Access to cutting-edge technology and tools for development.
  • Supportive management that values people-first leadership.
Full Job Description
What You'll Do: We are seeking a passionate, results-driven Technology Leader to oversee and empower our expanding Salesforce development team. In this pivotal role, you will bridge the gap between high-level business strategy and technical execution, guiding a talented team of developers to build scalable solutions on the Salesforce platform. You will serve as both a technical authority and a people-first manager, fostering innovation, engineering excellence, and continuous professional growth. This position is responsible for:
  • Team Leadership & Mentorship: Direct, recruit, and retain a high-performing Salesforce engineering team; set clear performance goals, provide ongoing coaching, and cultivate a culture of collaboration and technical curiosity.
  • Technical Vision & Strategy: Partner with executive stakeholders to translate complex business requirements into robust, scalable solutions.
  • Delivery & Governance: Oversee the end-to-end software development lifecycle (SDLC), ensuring adherence to best practices in coding standards, CI/CD pipelines, code reviews, environment management, and platform governance.
  • Release Management: Serve as rotating release coordinator for the complete ODH application environment across multiple offices and technologies.


Qualifications

6 1/2 years (78 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting AND 6 months exp. in performing project management functions as defined in series purpose.

-Or completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts AND additional 4 1/2 years (54 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting AND 6 mos. exp. in performing project management functions as defined in series purpose.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Information Technology

Technical Skills: Information Technology, Salesforce, Software Development/Implementation

Professional Skills: Adaptability, Attention to Detail, Collaboration, Developing Others, Organizing and Planning

EDUCATIONAL TRANSCRIPT REQUIREMENTS:

Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within 5 working days of being requested will cause the applicant to be eliminated from further consideration.

Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

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