NeuraFlash

Salesforce Solution Architect, Data & AI

NeuraFlash$120K — $150K *
US-AnywhereRemote in Canada
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in customer-facing technical consulting or enterprise architecture
  • 5+ years of CRM or data platform industry experience
  • Proven ability to lead requirement gathering and discovery workshops
  • Hands-on experience with Salesforce Data 360 architecture
  • Strong understanding of data modeling and identity resolution
  • Ability to design optimal business processes and data flows
  • Experience using flow charting tools like Lucidchart

Responsibilities

  • Drive solution design for Data 360 and AI-powered experiences
  • Act as a trusted advisor on data strategy and AI best practices
  • Lead discovery and architecture for customer data strategies
  • Design scalable and secure data architectures
  • Build client strategies and roadmaps for data initiatives
  • Translate business requirements into well-architected solutions
  • Coaching and mentoring junior team members

Benefits

  • Remote and flexible work options
  • Potential travel opportunities up to 25%
  • Support for work-life balance with flexible hours
  • Inclusive culture valuing employee feedback
  • Regular team celebrations and fun events
Full Job Description
As a Solution Architect, Data & AI, you will be responsible for driving the solution for and shaping Data 360 and AI-powered experiences that deliver impactful business value to our clients. You'll work with our talented AI and Data team to make significant contributions to our success and delight customers.

This position blends discovery, solution design, and architecture with a strong consultative, customer-facing focus-translating business requirements into well-architected Data 360 and Agentforce solutions and tying outcomes to measurable business value.
You'll have the opportunity to:
  • Provide industry best practices and serve as a trusted client advisor on customer data strategy and AI.
  • Drive requirement gathering and serve as the Salesforce Data 360 platform expert.
  • Lead discovery and architecture of customer data strategies, ensuring alignment between business goals, data models, and AI-driven use cases.
  • Assess existing data ecosystems-legacy data warehouses, cloud platforms, and integrations-to define the optimal Data 360 architecture and migration strategy.
  • Design scalable, secure data architectures-defining DLOs, DMOs, identity resolution strategies, and real-time data activation patterns.
  • Work with clients to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals.
  • Demonstrate how Data 360 unlocks value across NeuraFlash's Solution Groups including Revenue, Service, Field Service, Digital Experiences, Marketing, and Agentforce use cases.
  • Translate business requirements into well-architected solutions and provide input on detailed design specifications and project plans.
  • Tie outcomes to business value (return on investment) through storytelling.
  • Coach and mentor junior technical and functional team members, and follow new Salesforce product and technical capabilities.
Required Qualifications
  • 3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role
  • 5+ years of CRM or data platform industry experience
  • Ability to drive requirement gathering and lead discovery workshops
  • Ability to understand & recommend optimal architectural patterns to optimize consumption with Data 360 & Agentforce.
  • Hands-on experience architecting and implementing Salesforce Data 360 as a CDP, Predictive & Generative Capabilities eg. RAG, Search Index Configuration, Data Ingestion
  • Understanding of data modeling, identity resolution, segmentation, and activation concepts
  • Proven ability to design and optimize business processes and data flows across disparate systems
  • Ability to tie outcomes to business value (return on investment) through storytelling
  • Comfortable using flow charting and data-modeling tools (e.g., Lucidchart)
  • Willing and able learner of new technologies
Preferred Skills
  • Hands-on experience with Agentforce or other Generative AI driven platforms
  • Experience with GenAI prompt writing and RAG concepts
  • Salesforce certifications, preferably Data Cloud Consultant and an Application/Solution Architect credential
  • Experience defining robust testing approaches for data and GenAI solutions

What's it like to be a part of NeuraFlash, Part of Accenture?
  • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team.
  • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
  • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
  • Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
  • Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.

About NeuraFlash

NeuraFlash is focused on the development of Salesforce platforms with the use of artificial intelligence solutions. Its services includes consulting, user experience design and implementation, and other product development services. NeuraFlash offers implementation and integration services for Sales Cloud, Service Cloud, Field Service Lightning, Community Cloud, Intelligent Web Chat with Live Agent, 2-way SMS with LiveMessage, and Salesforce Einstein. NeuraFlash was founded by Brett Chisholm and is based in Boston, Massachusetts.

NeuraFlash Careers

Joining NeuraFlash offers a unique opportunity to be part of a dynamic team of professionals dedicated to innovation and excellence in the tech industry. NeuraFlash stands as a beacon of growth and leadership, providing unparalleled job opportunities in a company that values diversity and fosters a culture of professional development.

Explore Career Opportunities

NeuraFlash is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From technical roles to marketing and sales, NeuraFlash is looking for passionate, curious, and innovative individuals ready to drive change and lead in the digital era.

Internship Programs

NeuraFlash's internship programs offer a robust platform for students and recent graduates to gain hands-on experience, enhance their skills, and understand the nuances of the tech industry. Interns at NeuraFlash are integral to the team, working on real projects that impact the company and its clients.

Professional Growth and Development

NeuraFlash is committed to the professional growth of its employees. The company offers comprehensive benefits and resources for career advancement, including professional development courses, leadership training, and certification programs. Employees at NeuraFlash enjoy the support and tools they need to advance their careers and expand their expertise.

Diversity and Inclusion

At NeuraFlash, diversity is more than just a policy; it's an integral part of the company's identity. Through diversity training and inclusive hiring practices, NeuraFlash ensures a workplace where everyone’s voice is heard and valued. This commitment to diversity fuels innovation and creativity within the team.

Networking and Community

NeuraFlash encourages its team members to engage in networking opportunities that enhance their professional relationships and career trajectories. The company hosts regular events and workshops that allow employees to connect with industry leaders and peers.

Benefits and Culture

NeuraFlash is known for its vibrant culture and comprehensive benefits package designed to support the well-being and satisfaction of its team members. Benefits at NeuraFlash include health, dental, and vision insurance, as well as flexible working conditions that help maintain a healthy work-life balance.

Applying for a Position

To apply for a position at NeuraFlash, candidates should prepare their resume to highlight relevant experience and skills. The interview process at NeuraFlash is designed to assess not only technical abilities but also cultural fit and alignment with the company’s values. Interested candidates can explore open positions and submit their applications through the NeuraFlash Jobs portal.

Stay Connected with NeuraFlash Careers

Keep up to date with the latest from NeuraFlash by following the Careers Blog. Gain insights from insiders, stay informed about new job opportunities, and get tips for your next interview or networking event.

Join NeuraFlash

Discover the exciting and rewarding career opportunities at NeuraFlash. Search for open positions that match your skills and interests, and join a team that is shaping the future of technology.

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Size
251 employees
Industry

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