Tata Consultancy Services

Salesforce Scrum Master

Tata Consultancy Services$90K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience as Scrum Master in Salesforce programs.
  • Strong understanding of Salesforce platform, particularly Sales Service FSC.
  • Expertise in Agile Scrum methodologies and delivery frameworks.
  • Hands-on experience with JIRA, Confluence, and Agile dashboards.
  • Strong stakeholder management and cross-team coordination skills.
  • Experience working with distributed teams (onsite and offshore).

Responsibilities

  • Lead and facilitate all Scrum ceremonies such as Sprint Planning and Retrospectives.
  • Manage end-to-end Agile delivery for Salesforce initiatives in partnership with the Product Owner.
  • Ensure user stories are refined and effectively communicate between business, product, and technical teams.
  • Identify and resolve impediments, risks, and dependencies proactively.
  • Drive Agile metrics including velocity, burndown, and sprint health.
  • Support UAT, defect triage, and release coordination.
  • Ensure adherence to enterprise Agile practices and coach teams on continuous improvement.

Benefits

  • Opportunity to work on Salesforce initiatives with a focus on Agile delivery.
  • Exposure to the financial services sector and related compliance processes.
  • Collaborative environment with opportunities for cross-team work.
  • Focus on professional growth with coaching on Agile best practices.
Full Job Description
Job Description:

Key Responsibilities
  • Lead and facilitate all Scrum ceremonies (Sprint Planning, Stand-ups, Reviews, Retrospectives)
  • Manage end-to-end Agile delivery for Salesforce initiatives Partner with Product Owner to manage backlog, prioritization, and sprint readiness
  • Ensure user stories are refined, groomed, and aligned as a bridge between business, product, and technical teams
  • Identify and resolve impediments, risks, and dependencies proactively Drive Agile metrics velocity, burndown, predictability, sprint health
  • Support UAT, defect triage, and release coordination
  • Ensure adherence to enterprise Agile, compliance, and DevOps practices Coach team on Agile best practices and continuous improvement

Required Skills
  • Proven experience as Scrum Master in Salesforce programs
  • Strong understanding of Salesforce platform (Sales Service FSC)Expertise in Agile Scrum methodologies and delivery frameworks
  • Hands-on with JIRA, Confluence, Agile dashboards Strong stakeholder management and cross-team coordination
  • Experience working with distributed (onsite offshore) teams

Preferred Skills
  • Experience in Salesforce Financial Services Cloud (FSC)Exposure to CICD, DevOps pipelines (Salesforce)
  • Knowledge of banking processes, compliance, and regulatory environment Certifications, Certified Scrum Master (CSM PSM) Mandatory Salesforce certifications Preferred

Nice to Have
  • Experience in large-scale digital transformation programs
  • Prior exposure to banking ecosystem
  • Experience managing multi-squad Agile delivery

Salary Range - CA$ 90,000 - CA$ 120,000 Per Year

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
Industry

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