Guidehouse

Salesforce Quality Assurance, Tester

Guidehouse$113K — $188K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, Engineering, or related field (or equivalent experience).
  • At least 4 years of professional experience in QA.
  • Minimum 3 years of hands-on experience testing Salesforce applications.
  • US Citizenship required for this role.
  • Ability to obtain security clearance.
  • Proven skills in developing detailed test strategies from business and technical requirements.
  • Strong understanding of Salesforce architecture and data models.

Responsibilities

  • Lead quality assurance efforts for Salesforce solutions.
  • Design and execute various testing activities for Salesforce implementations.
  • Create detailed test documentation based on business and technical requirements.
  • Validate functionality across Salesforce Clouds and custom applications.
  • Identify and track defects while collaborating with cross-functional teams.
  • Ensure end-to-end business processes work as intended across applications.
  • Drive continuous improvement of QA processes and practices.

Benefits

  • Medical, Rx, Dental & Vision Insurance.
  • Personal and Family Sick Time and Company Paid Holidays.
  • Parental Leave and Adoption Assistance.
  • 401(k) Retirement Plan.
  • Tuition Reimbursement and Personal Development Opportunities.
  • Student Loan PayDown Program.
  • Corporate Sponsored Events and Community Outreach.
Full Job Description
Job Family:
SAAS/PAAS/Cloud Consulting

Travel Required:
Up to 10%

Clearance Required:
Ability to Obtain Public Trust

What You Will Do:

The Senior QA Consultant will lead quality assurance efforts for Salesforce-based solutions supporting complex business and technology initiatives. This role is responsible for developing and executing comprehensive test strategies that ensure applications are reliable, scalable, secure, and aligned with business requirements.

Key responsibilities include:
  • Design, develop, and execute functional, integration, regression, system, and user acceptance testing (UAT) activities for Salesforce implementations and enhancements.
  • Create detailed test plans, test scenarios, test cases, and test data based on business requirements, technical design documentation, and traceability matrices.
  • Validate Salesforce platform functionality across Sales Cloud, Service Cloud, Experience Cloud, and custom Salesforce applications.
  • Test Salesforce configurations, including objects, fields, page layouts, validation rules, flows, process automation, Apex integrations, and Lightning components.
  • Validate complex integrations between Salesforce and external systems using APIs, middleware platforms, and data migration processes.
  • Identify, document, track, and manage defects through resolution while collaborating closely with developers, business analysts, product owners, and stakeholders.
  • Ensure end-to-end business processes function as intended across Salesforce and connected enterprise applications.
  • Support Agile development teams by actively participating in sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives.
  • Develop and maintain test documentation, requirements traceability matrices, and quality reports.
  • Drive continuous improvement of QA processes, testing standards, and release validation procedures.
  • Mentor junior QA team members and provide guidance on testing methodologies, tools, and best practices.
  • Analyze test results and quality metrics to identify trends, risks, and areas for process improvement.


What You Will Need:

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent professional experience).
  • Minimum of FOUR (4) years of professional experience.
  • Minimum of THREE (3) years of hands-on experience testing Salesforce applications and platform solutions.
  • US Citizenship is contractually required for this role
  • Ability to obtain security clearance
  • Demonstrated experience creating detailed test strategies, test plans, test scenarios, and test cases from business and technical requirements.
  • Strong understanding of Salesforce architecture, data models, security model, workflows, Flow automation, custom objects, and deployment processes.
  • Experience testing Salesforce integrations, APIs, and data migration activities.
  • Proficiency with Agile/Scrum methodologies and experience working within Agile delivery teams.
  • Experience using defect management and test management tools such as Azure DevOps, Jira, TestRail, or similar platforms.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work independently while partnering effectively with cross-functional business and technical teams.


What Would Be Nice To Have:

  • Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Platform App Builder certification.
  • Experience implementing and maintaining test automation frameworks for Salesforce applications.
  • Hands-on experience with automation tools such as Selenium, Provar, Copado Robotic Testing, AccelQ, or similar platforms.
  • Experience with DevOps and CI/CD processes in Salesforce environments, including Copado, Gearset, AutoRABIT, or Git-based deployment models.
  • Ability to establish QA metrics and reporting frameworks to measure release quality, test coverage, defect trends, automation effectiveness, and production stability.
  • Experience leading QA teams and driving quality governance across multiple projects and releases.
  • Knowledge of government systems, federal contracting environments, or public sector Salesforce implementations.
  • Experience performing test effort estimation, release readiness assessments, and risk-based testing strategies.
  • Familiarity with accessibility testing, security testing, and performance testing within Salesforce environments.


The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend


About Guidehouse

Guidehouse is a management consulting firm headquartered in Washington, D.C. The firm provides consulting services to clients in the public and commercial sectors, with a focus on energy, financial services, healthcare, national security, and aerospace and defense. Guidehouse was founded in 2018 as a spin-off from PwC. The firm has over 7,000 employees and operates in more than 50 locations worldwide.
Learn more about Guidehouse
Size
8,000 employees
Industry
Founded
2018

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