Compensation Range:CAD $100 - 120K
Compensation Disclaimer:The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives.
Key Responsibilities / Accountabilities- Run the intake and prioritization process end to end, from origination through the business to triage, validation and passage through the required gates.
- Maintain a single prioritized backlog across the Salesforce portfolio, with clear rationale for sequence visible to the stakeholders who raised the work.
- Run the business prioritization forum, bringing capacity, effort and value evidence to support defensible decisions on what the team works on and when.
- Provide challenge and process discipline while ensuring prioritization decisions rest with the business.
- Plan and sequence releases against known team capacity, flagging conflicts before they become slippage.
- Manage dependencies across business functions, integrations, technical teams and third parties.
- Own delivery ceremonies, forecasting and status reporting to stakeholders and leadership.
- Coordinate testing cycles and own formal acceptance and sign-off, confirming that delivered work meets what was agreed and that adoption follows.
- Act as the primary point of contact between the business and the applications team, coaching stakeholders to frame demand clearly.
- Communicate trade-offs, sequencing decisions, risks and changes transparently and early.
- Build stakeholder confidence by establishing a track record of commitments met and providing clear rationale where work is deferred or declined.
- Develop a deep working understanding of how Salesforce supports sales, service, marketing, customer engagement and related business processes at Altus.
Education & Experience- Bachelor's degree in business, Information Systems, Computer Science, Engineering, Project Management, or related discipline, or an equivalent combination of education and relevant experience.
- 5+ years of experience in product ownership, delivery management or a similar role, with meaningful time spent working on Salesforce.
- Experience owning a prioritized backlog across competing business stakeholders where demand consistently exceeds capacity.
- Delivery experience on enterprise business platforms, including planning and sequencing releases against finite team capacity, managing dependencies and maintaining reliable forecasts.
- Experience translating business needs into user stories and acceptance criteria and owning acceptance through to sign-off.
- Experience coordinating testing cycles and formal business sign-off.
- Salesforce certification is desirable.
- Exposure to Sales, Service, Marketing, CPQ or quote-to-cash processes is desirable.
Skills & Knowledge- Strong working knowledge of Salesforce as a business platform, including how organizations use it across functions, what it does well and where it constrains them.
- Strong product ownership and backlog management skills, including intake, prioritization, sprint planning, delivery planning and release coordination.
- Ability to run prioritization forums with senior stakeholders present, including declining or deferring requests with a clear rationale.
- Strong delivery discipline, including dependency management, forecasting, status reporting, risk escalation and stakeholder communication.
- Ability to balance demand and capacity, make trade-offs visible, and hold a clear rationale under pressure.
- Experience with backlog and delivery tooling; Azure DevOps experience is preferred, though experience with other tools is acceptable.
- Strong written communication skills and the ability to build stakeholder relationships in a remote environment.
- Comfort acting as the face of the applications team to the business and building trusted working relationships across functions.
