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Job Summary
The Salesforce Lead will provide technical leadership in the design, development, and implementation of scalable Salesforce solutions aligned with business requirements and enterprise architecture. The role will provide hands-on development across Sales Cloud, Service Cloud, and related Salesforce platforms while translating functional requirements into technical solutions, architecture, data models, and integration designs. The Salesforce Lead will mentor developers, drive engineering standards, support production and release activities, and take ownership of end-to-end solution delivery in collaboration with business and technical stakeholders.
Key Responsibilities
• Lead the design, development, and implementation of scalable Salesforce solutions aligned with business requirements and enterprise architecture.
• Provide technical leadership and hands-on development across Sales Cloud, Service Cloud, and related Salesforce platforms.
• Translate functional requirements into technical solutions, architecture, data models, and integration designs.
• Design and develop solutions using Apex, Lightning Web Components (LWC), Flows, SOQL, and Salesforce APIs.
• Lead Salesforce integrations with external systems using REST/SOAP APIs, middleware, and event-driven architecture.
• Review technical designs and code to ensure quality, scalability, security, and adherence to Salesforce best practices.
• Mentor developers, conduct code reviews, and drive technical standards and engineering best practices across the team.
• Collaborate with Business Analysts, Product Owners, Architects, QA teams, and business stakeholders to deliver solutions.
• Analyze production issues, perform root-cause analysis, and drive timely resolution of critical technical issues.
• Support release management, deployments, CI/CD, environment management, and production releases.
• Identify opportunities for automation, technical-debt reduction, performance improvement, and platform optimization.
• Work onsite with client and business teams and provide technical guidance during workshops, grooming sessions, design discussions, UAT, and implementation activities.
• Take ownership of end-to-end technical delivery and solution implementation.
Required Qualifications
• Strong experience with Salesforce solution design, development, and implementation.
• Hands-on experience with Sales Cloud, Service Cloud, and related Salesforce platforms.
• Strong hands-on experience with Apex, Lightning Web Components (LWC), Flows, SOQL, and Salesforce APIs.
• Experience translating functional requirements into technical solutions, architecture, data models, and integration designs.
• Experience designing and implementing Salesforce integrations using REST/SOAP APIs, middleware, and event-driven architecture.
• Strong understanding of Salesforce security, scalability, performance, and development best practices.
• Experience with technical design reviews, code reviews, mentoring, and establishing engineering standards.
• Experience with production troubleshooting and root-cause analysis.
• Experience with release management, CI/CD, deployments, and environment management.
• Strong collaboration and communication skills with technical and business stakeholders.
• Ability to provide technical guidance during workshops, grooming, design discussions, UAT, and implementation.
• Ability to work onsite with client and business teams.
Preferred Qualifications
• Experience with DocuSign CLM.
• DocuSign CLM certification.
• Experience driving automation, technical-debt reduction, performance improvements, and Salesforce platform optimization.
Certifications
• DocuSign CLM certification.
