Job SummaryThe Salesforce Administrator/Developer drives full-stack development and continuous platform enhancements for AMAROK's Sales and Marketing organizations. Primary duties involve building scalable Apex logic, custom LWC interfaces, robust validation logic, and declarative/programmatic workflows on Sales Cloud. The ideal candidate brings deep expertise in high-growth sales operations and platform best practices. Broader technical proficiency in external integration, software development languages, and adjacent tech stacks is a strong plus.
Essential Duties and Responsibilities- Provide Salesforce development to the Sales and Marketing Team, with support from the IT Salesforce Platform Administrator and the extended Salesforce Team.
- Create complex workflows & triggers, APEX development, complex validation rules, and Lightning Web Components.
- Provide technical support for all Sales Cloud and Service Cloud users, addressing support calls in order of urgency and escalating calls where needed.
- Perform basic Salesforce Administration (User & Security management, data maintenance, dashboards, reports, fields, page layouts, etc).
- Build and maintain fields, views, reports, dashboards and other Salesforce objects and functions.
- Execute requirements analysis and documentation with the business to create functional specifications.
- Research Salesforce and related products as needed; assist with selection, provide integration, delivery, and third level technical support.
- Develop a deep understanding of company data and processes.
- Work with business groups to add new and optimize existing processes, workflows, and customizations.
- Maintain technical documentation, assist with test plans & scripts.
- Perform system testing and assist with User Acceptance Testing.
Qualifications- Bachelor's degree in Computer Science, Computer Systems Engineering, Systems Engineering, or closely related technical field
- 5 years experience in a related technical engineering role
- Expert experience with Sales Cloud, Service Cloud Voice, Marketing Cloud, Sales Operations, Pipeline Development, Lead Creation, Agentforce, Integration, and Analytics
- Designed and deployed custom complex workflows and triggers, APEX development, complex validation rules, and Lightning Web Components
- Delivered comprehensive work in a Salesforce role providing development and customization support
- Proven track record of Salesforce experience in a complex, large, or fast-growing enterprise
- Deep technical proficiency with SOQL, SOSL, and Apex Coding
- Demonstrated experience creating and deploying Salesforce integrations
- Strone experience with project management, requirements, traceability, test planning, test execution, and quality
Why AMAROK? AMAROK is driven by our companies' core values. We strive to facilitate a greater sense of purpose in all our career opportunities. Well known for our superior company culture and leadership, our employees also enjoy the following benefits:
- Health Benefits (Medical, Dental & Vision)
- Tuition Reimbursement Program
- Short & Long-term disability
- Life Insurance
- Flexible Spending Account (Section 125)
- Matching 401K retirement plan
- Career advancement
- Bonus opportunities
- Generous PTO
Position is fully remote, reporting to the AMAROK location in Columbia, SC. Send resume to AMAROK Talent Acquisition at [redacted] or mail to 550 Assembly St, Columbia, SC 29201. Reference Job Code SD/A-RC1.
