Radial

Salesforce Business Analyst

Radial • $95K — $115K *
Boston, MA 02115In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 5+ years in business analysis and requirements gathering
  • Experience with Agile development and user stories
  • Background in Financial Services, especially banking and wealth management
  • Knowledge of cloud-based technology solutions
  • Experience with Salesforce implementations
  • Detail-oriented with strong communication skills

Responsibilities

  • Collaborate with Product Manager and stakeholders to capture business needs
  • Work with development team to ensure features meet requirements
  • Develop and prioritize Salesforce product backlog
  • Align development efforts with business and product strategy
  • Facilitate successful product launch and rollout
  • Stay updated on emerging Salesforce technology trends
  • Monitor and enhance third-party integration with Salesforce

Benefits

  • Collaborative work environment with IT Product Management Group
  • Opportunity to influence Salesforce CRM roadmap
  • Engagement in exciting product development initiatives
  • Professional development in Salesforce and financial services technology
  • Exposure to cutting-edge technology trends
Full Job Description
This position will work with the Salesforce Product Owner to define, prioritize, and execute the Salesforce CRM roadmap and other force.com application roadmaps. To be successful in this position, the candidate will need to have experience with banking and wealth management concepts, and have knowledge of the Salesforce CRM. This position also requires strong communication, verbal and written, in order to interface with business stakeholders and development/technical teams. Some knowledge and experience with Salesforce integrations and banking/wealth management technology platforms such as Fiserv suite and Advent suite are a plus.

This position will report to the Salesforce Product Manager, and be part of the IT Product Management Group along with other product managers and business system analysts.

  • Collaborates with Salesforce Product Manager and business stakeholders to ensure that business requirements and client needs are appropriately incorporated into Salesforce enhancements.
  • Works with the Salesforce development team and other technical resources to ensure features/functionality are developed according to business requirements.
  • Helps develop, maintain and prioritize Salesforce product backlog.
  • Helps ensure that development work maximizes value and is aligned with overall business and product strategy.
  • Works with key business stakeholders to ensure successful product roll-outs and releases.
  • Stays up to date on emerging technology trends for Salesforce
  • Monitors and improves third-party integration points to Salesforce.

Qualifications

  • Bachelor's degree is required.
  • 5+ years of business analyst type work such as eliciting end user requirements, documenting business processes, and requirements analysis.
  • Experience with Agile development and user story development.
  • Experience in Financial Services is required (preferably banking and/or wealth management).
  • Broad knowledge of technology solutions and packaged/cloud based applications.
  • Experience working with Salesforce implementations.
  • Experience working in a shared service environment where business area colleagues are your clients.
  • Detail oriented and a strong communicator.
  • Financial Services Cloud experience is a plus.
  • Experience with the nCino loan origination system is a plus.
  • Salesforce certifications are a plus.
  • Familiarity with the following financial services applications is a plus:
    • Fiserv Signature
    • Fiserv Nautilus (Hyland - On Base)
    • Advent
    • Mulesoft
    • EllieMae Encompass
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About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Business Services
Founded
1999
* Ladders Estimates

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