About the role:We are seeking a Salesforce Business Analyst for our client.
Job FamilySAAS/PAAS/Cloud Consulting
Travel RequiredUp to 10%
Clearance RequiredNone
Responsibilities:- Engage customer stakeholders to understand desired business outcomes and define success criteria.
- Articulate to customer stakeholders the value of recommended solutions and approach.
- Lead Discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements.
- Synthesize requirements to create clear and comprehensive user stories and solution design documentation.
- Perform fit-gap analysis between Salesforce functionality and client requirements.
- Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality.
- Develop innovative industry accelerators and contribute to thought leadership white paper development.
- Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources.
- Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner.
- Develop a training curriculum and deliver training sessions to the solution's end users.
- Work with the Project Manager to manage a project to scope, budget, and timeline expectations.
RequirementsWhat You Will Need- Bachelor's degree
- A Minimum of FIVE (5) years of professional experience
- Minimum of ONE (1) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds)
- US Citizenship is contractually required for this role
- Experience with AI tools
- Selected candidate must be able to work in a hybrid environment
- Hands-on experience with declarative automation features of Salesforce, including Salesforce Lightning Flow Builder
- Experience building applications with the low-code features of Salesforce Lightning Experience
- Experience with dynamic forms, advanced formulas, and validation rules
- Experience with business process definition, process mapping, and reengineering
- Experience writing Epics and user stories to capture Salesforce requirements
- Experience with data migrations to and from Salesforce
- Understanding of the key levers for B2B, B2C, hybrid business models
- Excellent written and oral communication skills
- Great teamwork and collaboration skills
- Experience with Agile or Hybrid-Agile methodology.
What Would Be Nice To Have- Experience in "Big 4" or equivalent established consulting firm and/or Salesforce Platinum partner is highly desired
- Experience with public sector clients preferred
- Demonstrable experience in at least one of the Public Sector Solutions or Omnistudio Consulting
- Degree in Business, Computer Science, or Engineering
- MBA preferred
Benefits- Work Model - Remote - United States
- Employment Type - Full-time
- Salary - The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
