Salesforce Alliance - Operations & PMO Manager

Deloitte

$85K — $156K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with ~5 years of experience in relevant fields such as project management or consulting.
  • Exceptional organizational skills with strong attention to detail.
  • Strong analytical and reporting skills, capable of developing presentations.
  • Advanced proficiency in Microsoft Office tools including PowerPoint and Excel.
  • Proven ability to cultivate strong working relationships across diverse stakeholders.

Responsibilities

  • Coordinate global alliance operations, ensuring contract obligations and governance are met.
  • Lead key initiatives and governance processes for project execution and sales performance management.
  • Act as a trusted advisor to alliance leadership, facilitating collaboration among stakeholders.
  • Craft executive-level insights and business communications to align strategies.
  • Promote best practices and capability development across the alliance ecosystem.

Benefits

  • $4,000 per year for mental health support benefits.
  • $1,300 flexible benefit spending account.
  • Firm-wide closures known as 'Deloitte Days'.
  • Dedicated days for learning (Development and Innovation Days).
  • Flexible work arrangements with a hybrid structure.
Full Job Description
9/16/26

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Job Type: Permanent Work Model: Remote Reference code: 135047 Primary Location: Toronto, ON All Available Locations: Toronto, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Moncton, NB; Ottawa, ON; Saint John, NB

What will your typical day look like?

The Alliance Operations & PMO Lead plays a critical role within the Global Growth Platforms organization, supporting the Chief Commercial Officer's integrated go-to-market team. This role serves as a trusted operational advisor, driving alliance operations, strategic initiatives, project management, sales excellence reporting, stakeholder engagement, and executive communications to help achieve the long-term growth objectives of Deloitte's Global Priority Alliances.

Reporting to the Global Alliance Leader, the successful candidate will operate in a highly matrixed, global environment and provide support and coordination across alliance teams, regional stakeholders, alliance partners, marketers, and sales leaders to execute strategic priorities and enable business growth.

Alliance Operations & Strategic Execution
  • Coordinate and lead the operational management of a global alliance, ensuring financials, governance, planning and contractual obligations are effectively executed to support business growth and strategic priorities.

PMO & Business Performance Management
  • Drive project execution, operational excellence, and sales performance management by leading key initiatives, governance processes, KPI tracking, analysis and reporting, and continuous process improvement.

Executive Stakeholder & Relationship Management
  • Serve as a trusted advisor to alliance leadership, fostering collaboration across global and regional stakeholders, facilitating alignment and issue resolution, and influencing outcomes within a complex matrixed organization.

Executive Communications & Capability Development
  • Develop executive-level insights, presentations, and business communications while promoting leading practices, knowledge sharing, and capability development across the alliance ecosystem.


About the team

Global Ecosystems & Alliances is at the core of the firm's strategy, working hand-in-hand with industries and practice areas to orchestrate expansive business ecosystems of client and alliance relationships to solve the most complex challenges in exponentially powerful ways. By combining leading technology with our time-tested business acumen and strong industry relationships, we bring complete, scalable solutions that can help our clients not only survive-but thrive-in a world of constant change.

Enough about us, let's talk about you

Qualifications

Do you possess the following?:

  • Bachelor's degree with ~5 years of professional experience in project management, operations, business management, PMO, alliance management, consulting, or similar functions.
  • Exceptional organizational skills and attention to detail.
  • Strong analytical, research, reporting, and presentation development capabilities.
  • Advanced proficiency with Microsoft Office tools, including PowerPoint, Excel, and Teams.
  • Demonstrated ability to build strong working relationships across diverse stakeholder groups.
  • Strong business acumen with a passion for operational excellence and business impact.


Preferred

  • Experience supporting alliance, ecosystem, vendor, or partner management programs.
  • Demonstrated experience managing multiple projects with limited supervision.
  • Ability to navigate complex, highly matrixed organizations.
  • Strategic mindset with strong execution discipline.
  • Experience supporting executive stakeholders and leadership teams.
  • Strong communication and storytelling skills, including executive presentation development.
  • Knowledge of CRM systems, performance reporting, and business planning processes.
  • Experience with Microsoft Project, Power BI, Access, or similar project and reporting tools.


Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

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