Job Type

Full-time

Description

Job Title: Salesforce Administrator

Department: Technology
Reports To: Vice President for Technology

Effective Date: May 2026
Salary Range: $85,000 - $95,000 salaried exempt

Position Overview

We are seeking a goal-oriented, collaborative Salesforce Administrator to join our team. In this role, your work will directly enable philanthropic efforts across Vermont by creating efficient technology solutions that empower staff, donors, and partners. You will shape how our organization leverages Salesforce to drive meaningful growth and advance our mission. The ideal candidate offers hands-on experience as a Salesforce Administrator or Developer, expertise in Salesforce security configuration, and enthusiasm for optimizing business processes.

Reporting to the Vice President for Technology, this role maintains our Salesforce environment, partners with cross-functional teams, and enforces best practices in system management and deployment. This role will lead innovative projects and have opportunities for growing technical and leadership skills in a collaborative, purpose-driven organization.

Essential Functions

• Manage daily Salesforce operations, including user configuration, profiles, roles, and permissions, while ensuring data accuracy
• Implement and uphold Salesforce security (sharing rules, role hierarchies, field-level security, etc.)
• Engage stakeholders to gather requirements and deliver solutions using Salesforce tools (Process Builder, Flows, Validation Rules, etc.)
• Champion Agile concepts and development processes by leading in sprint planning, daily stand-ups, and backlog grooming sessions
• Oversee and coordinate contractor efforts, verifying deliverables meet project specifications and deadlines
• Design, develop, test, and deploy Salesforce solutions
• Translate technical requirements into clean, scalable code and configuration
• Work with the VP of Technology on release management processes, including sandbox strategy, deployment tooling, CI/DI pipelines, and release documentation
• In partnership with the VP of Technology, contribute to platform roadmap decisions, org strategy, and long-term architectural direction
• Generate and maintain reports, dashboards, and documentation to support business operations and compliance
• Troubleshoot and resolve issues related to Salesforce functionality and integrations
• Remain informed about Salesforce best practices, new features, and platform enhancements

Requirements

Required Qualifications

Our culture empowers employees daily and supports a safe, inclusive, and positive workplace. We value collaboration, diverse perspectives, and community, and seek team players with relevant skills who share these values. A qualified individual will meet the following education, experience, and skill set requirements:

• Bachelor's degree or equivalent experience in Computer Science, Information Systems, or related field
• Minimum of 3 years of progressive software development experience with strong systems-thinking skills
• Knowledge of Salesforce security (roles, profiles, permission sets, sharing settings, etc.)
• Salesforce Administrator certification (ADM 201) or willingness to earn within 6 months of hire
• Familiarity with implementing Agile methodologies (e.g., Scrum or Kanban)
• Familiarity with CI/CD pipelines and deployment tools and methods (e.g., Gearset, Copado, Salesforce DX, or similar)
• Demonstrated architectural mindset focused on end-to-end system impacts, scalability, and technical debt mitigation
• Problem-solving, critical thinking, and organizational skills
• Demonstrated ability to execute with precision to maintain system stability and data integrity
• Excellent ability to drive projects forward, innovate, and navigate changing in priorities
• Strong ability to manage competing priorities and balance workload
• Excellent communication skills, both oral and written
• Demonstrated customer service skills
• Demonstrated collaboration with technical and non-technical stakeholders
• Demonstrated professional integrity and ability to respect confidentiality

Preferred Qualifications

• Experience with Salesforce development (Apex, Visualforce, Lightning Components) is a plus
• Proven experience in a Salesforce Administrator role preferred
• Additional Salesforce certifications
• Experience with data migration, integration, and third-party tools
• Experience with AI, analytics, business intelligence, and data visualization tools
• Contractor management experience is a plus

Location: Hybrid; on-site at our Burlington or Middlebury offices 1-3 days/week.

Salary Description

$85,000 - $95,000 salaried exempt