Desert Financial Credit Union

Salesforce Administrator

Desert Financial Credit Union$70K — $95K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required.
  • Bachelor's Degree in business administration or computer science preferred.
  • 2+ years Salesforce Administrator experience required.
  • 1+ years Salesforce Developer experience required.
  • Knowledge in Sales/Service Cloud and Not-for-profit platforms required.
  • Familiarity with Salesforce Financial Service Cloud and Salesforce Shield preferred.
  • Salesforce Certifications: Administrator, Advanced Administrator, or Platform Developer preferred.

Responsibilities

  • Provide day-to-day Salesforce Admin support through user role and permission management.
  • Maintain data integrity by tracking trends and performing de-duping activities.
  • Conduct data analysis and transformation for Salesforce objects/fields.
  • Consult with business analysts to translate requirements into design specifications.
  • Develop and maintain Salesforce functionality for desktop and mobile applications.
  • Implement testing procedures for new and existing Salesforce features.
  • Perform other assigned job-related duties.

Benefits

  • Collaborative and supportive work environment.
  • Opportunities for professional development and certifications.
  • Access to the latest tools and technology related to Salesforce administration.
  • Hybrid work option, offering flexibility in work location.
Full Job Description
The Salesforce Admin is responsible for the day-to-day Salesforce administration, as well as supporting ongoing platform enhancements/development and 3rd party application integrations. The Salesforce Admin will work with business analysts to finalize requirements, prioritize needs, provide recommendations, and work to implement system changes and enhancements; they will lead the organization in Salesforce goals.

What you will do here:

Provide day-to-day Salesforce Admin support by creating and maintaining user roles, profiles, permission sets, process flows, lead assignments, and org-wide security settings as needed.

Maintain data integrity by using system metrics to track trends in usage and by completing de-duping and clean-up activities.

Provide Data Analysis and Data Transformation, as it relates to our Salesforce objects/fields.

Consult with business analysts on requirements and translate to solution design specs.

Develop, implement, and maintain new and existing Salesforce functionality for the desktop and mobile application, including testing and implementation.

Perform other job-related duties as assigned.

What you will need:

High School Diploma or GED required.

Bachelor's Degree in business administration or computer science preferred.

2+ years Salesforce Administrator experience required.

1+ years Salesforce Developer experience required.

1+ years Salesforce Financial Service Cloud preferred.

1+ years Salesforce Shield preferred.

1+ years Salesforce CRM Analytics preferred.

Knowledge in Sales/Service Cloud, Not-for-profit platforms, and/or Salesforce1 required.

Administration experience working with User, Roles, Profile, Permissions, Flows, Page Layouts, Validation Rules, Sharing, and Security required.

Configuration experience using the Salesforce.com point-and-click development required.

Experience using VisualForce, Apex controllers, SOQL, Triggers, Batch Apex, and other programmatic solutions on the Salesforce platform required.

Proficiency with the Salesforce.com data loader for import, update, and export activities in Salesforce.com required.

Proficiency with Sandbox administration and deployment management with Change Sets to ensure data integrity required.

Ability to troubleshoot system, process, and data issues required.

Experience with gathering requirements required.

Excellent client-facing written and oral communications skills required.

Ability to work cross-functionally with all departments required.

Must be self-motivated and work independently with minimal supervision required.

Knowledge of integration architecture as well as third-party integration tools and ETL with Salesforce.com preferred.

Custom development experience in implementing other technology stacks such as Java or .Net. preferred.

Web services development experience preferred preferred.

Salesforce Certifications: Administrator, Advanced Administrator, or Platform Developer preferred.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.

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About Desert Financial Credit Union

Desert Financial Credit Union is a credit union that provides financial services to its members. The company was founded in 1939 and is headquartered in Phoenix, Arizona. Desert Financial Credit Union's services include checking and savings accounts, loans, and credit cards. The company serves individuals and businesses in Arizona. Desert Financial Credit Union is committed to giving back to the community and has donated millions of dollars to various charitable organizations.
Learn more about Desert Financial Credit Union
Size
1,000 employees
Industry

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