Salesforce Administrator
CRH Americas Corporate
Atlanta, Georgia, United States
Job ID: 527614
Job SummaryWe are seeking a Salesforce Administrator to join our team and assist with the ongoing design, development, optimization, and support of our mature Salesforce platform. The ideal candidate will serve as a system administrator for Salesforce and be involved in daily operations, enhancements, and complex configurations. This role requires a deep understanding of Salesforce best practices, a strong business acumen, and the ability to partner with cross-functional teams to deliver scalable CRM solutions. The primary function of this role is to participate on product teams to enhance SFDC functionality.
Job LocationThis is a remote position, but candidates must be located in the state of Georgia within driving distance to the corporate office in the Perimeter area of Atlanta.
Job Responsibilities- Partnering with the Solution Architects and Business Analyst to understand the design and outline what is needed to configure Salesforce and deliver solutions.
- Attend daily scrums and keep management informed of progress on stories/tasks in JIRA.
- Stay up to date with Salesforce releases and evaluate new features for potential use.
- Execute configuration changes in Dev org and work with Release Management team to deploy to Sandboxes and Production.
- Develop ad-hoc reports as requested by user groups or stakeholders.
- Assist with QA and training as needed.
- Assist with support (Level 3) as needed.
- Assist with defining and maintaining best practices including naming conventions of fields, report folders, dashboards, etc. to improve system usability.
- Perform ongoing system administration including, but not limited to:
- Design, build, and maintain Salesforce configurations including custom objects, custom fields, validation rules, process flows, LEX pages, lead assignments, case notifications, email templates, list views, Dashboards, sites, custom buttons/actions, record types, etc.
- Manage security settings and conduct regular security/configuration audits.
- Perform audits of data to uncover data integrity issues and/or opportunities for process improvement.
- Performs manual or automated data entry/data clean-up as required
Job Requirements- 3+ years of experience as a Salesforce Administrator in a complex org
- Salesforce Administrator Certification (ADM 201) required; Advanced Administrator (ADM 211) preferred.
- Proven experience with declarative Salesforce tools (Flows, LEX pages, Validation Rules, etc.).
- Strong understanding of Salesforce architecture, security model, and data model.
- Experience working in a Salesforce org with integrations, APIs, and third-party apps.
- Excellent problem-solving and analytical skills.
- Strong communication and presentation skills
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational skills.
- Experience with Sales Cloud, Service Cloud, Manufacturing Cloud, Data Cloud, Revenue Intelligence, CRMA
- Experience working in an Agile environment.
- Additional certifications (Platform App Builder, CPQ Specialist, or Advanced Administrator).
- Familiarity with tools like JIRA, CPQ, Tableau, and Conga.
- May require up to 20% travel
Compensation- Base salary - $80,000 - $100,000
- 401k plan
- Short-Term/Long-Term Disability
- Life Insurance
- Health, Dental, and Vision Insurance
- Paid time off
- Paid Holidays
- Opportunity for annual bonus
What CRH Offers You- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
