Are you passionate about supporting sales teams, solving customer challenges, and keeping operations running smoothly? Join our Industrial Automation team and play a key role in helping OEM customers across Eastern Canada succeed.
In this fast-paced position, you'll collaborate with sales, customer service, logistics, and product teams while leveraging innovative technologies, including AI tools, to deliver an exceptional customer experience and drive business growth
What will you do?- Support OEM Sales Representatives with daily administrative and sales support activities.
- Manage customer follow-ups, quotations, opportunities, and order-related requests.
- Coordinate actions with Customer Care Center (CCC), Customer Service, Logistics, Finance, Marketing, and Product teams.
- Escalate and track delivery, service, and customer issues through resolution.
- Maintain accurate CRM data, opportunities, forecasts, and customer records.
- Prepare reports, dashboards, presentations, and business reviews.
- Support continuous improvement initiatives and sales process efficiency.
- Leverage Artificial Intelligence tools to automate tasks, improve reporting, and increase productivity.
What qualifications will make you successful?- College diploma or university degree in Business, Engineering, Industrial Automation, or related field.
- 5+ years of experience in Sales Support, Customer Service, Inside Sales, or Commercial Operations.
- Experience in Industrial Automation, OEMs, Machine Builders, or Industrial Distribution preferred.
- Strong customer focus and problem-solving skills.
- Excellent organizational and communication abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Digital fluency, including comfort leveraging AI-enabled tools and technologies.
- Functional knowledge of English and French is required. Must be able to work with stakeholders located in Quebec, other Canadian provinces and internationally.
Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This posting is for an existing vacancy. #LI-Hybrid
The expected pay range is CAD 102,850 - CAD 145,200 per year. This pay range includes base pay and short-term incentives.
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for yourself and your family. We ensure you feel secure with benefits that help you and your family thrive: insurance coverage for health, inclusive of medical, dental, vision, basic life, accident, and disability insurance; telemedicine program; paid family leaves; parental and care leave; employee assistant program with mental, family, and legal counselling and flexible work arrangements.
Invest and plan your future. We help you plan and invest for the future with competitive pay and programs: base salary; incentive plans; employee share ownership plan; retirement plan with employer pension match.
Grow your skills and career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.
Team up in the workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program (including service anniversary), sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.
Support your community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.
