We are seeking a Sales Representative to lead the sale of water and wastewater treatment solutions-including odor control, disinfection, and related technologies-to municipal customers throughout Arizona, New Mexico, Southern California & Mountain Time Zone of Texas. This is a high-impact role designed for someone with a strategic, customer-focused sales professional with experience in complex solution selling and a deep understanding of municipal infrastructure needs.

This position manages the full sales cycle, from new business development to post-sale relationship management. You'll act as the primary point of contact for city, county, and utility clients, ensuring ongoing customer satisfaction, retention, and revenue growth.

Key Responsibilities

• Sell complex odor control, disinfection, and wastewater solutions to municipal entities across Arizona, New Mexico, & Mountain Time Zone of Texas.
• Develop and maintain relationships with key municipal stakeholders, understanding their regulatory and operational challenges.
• Engage clients through in-person visits, virtual meetings, and strategic presentations, using a consultative approach.
• Create and deliver custom quotes, technical proposals, and product demonstrations.
• Lead customer engagements such as lunch & learns, webinars, and trade shows to educate and expand influence.
• Respond to customer inquiries with urgency, offering tailored solutions based on industry knowledge and product expertise.
• Maintain and advance opportunities through all sales stages in CRM, ensuring accurate forecasting and data integrity.
• Stay current on relevant regulations, technologies, and industry trends to remain a trusted advisor.

Business Development:
• Researching and identifying potential clients in assigned territory
• Cold calling and networking to generate leads and expand client base
• Conducting market research and staying updated on industry trends and competition

Sales Management:
• Setting and achieving sales targets in assigned territory
• Collaborating with sales team to meet overall company goals
• Providing training and support to new and existing sales team members
• Monitoring and analyzing sales data to identify areas for improvement

Client Relationship Management:
• Building and maintaining strong relationships with key clients
• Understanding and addressing clients' needs and concerns
• Acting as a liaison between clients and internal teams to ensure client satisfaction
• Identifying opportunities for upselling and cross selling products to existing clients.

High Impact Behaviors:
• Strategic Vision and Foresight: Senior professionals should have the ability to develop and communicate a clear vision for the future, anticipate trends, and prepare the organization to adapt to changes. This involves understanding the broader industry context and aligning team efforts with long-term objectives.
• Mentorship and Talent Development: They should actively mentor junior colleagues, helping to shape the next generation of leaders. This includes sharing knowledge, providing guidance, and supporting career development opportunities for their teams.
• Influential Leadership: Senior professionals must be able to influence and inspire others, both within and outside the organization. This requires strong communication skills, credibility, and the ability to build and maintain relationships with key stakeholders.

Qualifications:
• A bachelor's degree in chemistry, engineering, business, or a related field with at least 5 years' experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Previous experience as a sales representative or business development manager in a related industry.
• Proficiency in integrated business management and CRM software, such as MS Dynamics and SalesForce.
• Advanced knowledge of solution selling, business development, and brand expansion.
• Exceptional interpersonal and communication skills.

Preferred Qualifications:

Industry & Technical Expertise

• Knowledge of wastewater treatment processes, especially related to odor generation and mitigation technologies.
• Experience with odor control technologies, such as:
  • Chemical dosing (e.g., hydrogen peroxide, nitrate-based products, hydroxides and iron-based products)
  • Vapor-phase or liquid-phase odor scrubbers
  • Biological odor treatment systems
• Understanding of EPA, local, and state environmental regulations affecting municipal utilities.

Sales & Solution Selling

• Proven track record in technical or consultative sales within the environmental, water/wastewater, or industrial sectors.
• Experience navigating public sector sales cycles, including RFPs, procurement processes, and municipal contracting.
• Ability to conduct site assessments and collaborate with engineers, operators, and public works decision-makers.

Public Utility Relationships

• Established relationships or networks within municipal utilities, public works departments, or water/wastewater authorities.
• Ability to build credibility and trust with government stakeholders, utility managers, and engineering consultants.

Tools & Systems

• Proficiency in CRM systems (e.g., Salesforce, MS Dynamics) for pipeline management and forecasting.
• Familiarity with SCADA, GIS systems, or asset management platforms used in utility operations is a plus.

Certifications & Education

• Degree in Environmental Science, Engineering, Chemistry, or a related technical field preferred.
• Relevant industry certifications (e.g., WEF, AWWA, or odor control-specific training) are advantageous.

Soft Skills & Strategic Thinking

• Strong communication and presentation skills to convey technical solutions to non-technical audiences.
• Ability to travel regionally and conduct on-site demos, trials, or troubleshooting.
• Strategic mindset with the ability to identify long-term opportunities and influence capital planning or infrastructure upgrades.

Salary

The estimated salary range for this position is $111,000 to $130,000 plus sales incentives. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

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Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation