Position Purpose/Summary:Inside Sales Leader with responsibility to facilitate an atmosphere of cooperation, accountability and empowerment.
Essential Responsibilities/DutiesIn the performance of their respective tasks and duties all employees are expected to conform to the following:
- Perform quality work within deadlines with or without direct supervision
- Interact professionally with other employees, customers and suppliers
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Follow company safety policies and procedures.
Material responsibilities and essentials duties which must be completed in achieving the objectives of the Operations Supervisor Position:- Insures that the Inside Sales team is pro-active and productively engaged in selling activities.
- Provides and insures customer satisfaction through timely quotes, bids and follow-up.
- Assists in recruitment, interviewing and hiring Inside Sales and Warehouse employees.
- Trains, coaches, and leads staff.
- With direction from Regional Manager, Director of Sales Operations, and Human Resources counsels and implements discipline
- Liaison for Outside Sales, Regional Manager and customers.
- Reviews the daily edit and remits information to corporate offices.
- Supports and facilitates implementation of sales and marketing plan.
- Upholds and promotes Ryan Herco Flow Solutions image of professionalism and service at all times.
- Adheres to company policies and procedures and holds staff accountable.
- Leads by example.
- Holds Inside Sales team members accountable to achieving sales and marketing objectives.
- Performs additional duties as requested
Requirements:- Bachelors Degree Preferred
- 3 years Inside Sales/Customer Service Experience
- Knowledge of PVC fittings or plumbing industry is a plus
- PC skills, including Microsoft Word, Excel and PowerPoint
- Mechanical/Technical aptitude
- Excellent Written and Verbal Communication
- Excellent customer service skills. Interacts effectively and works productively with a wide range of people
- Solid interpersonal skills, able to maintain cooperative working relationship with all levels of personnel
- Reliable and effective communicator
- Strong teamwork and professional demeanor
So if you are a self-motivated individual and effective in achieving customer service success through your professional accomplishments then we want to hear from you!
