Are you ready to lead a skilled team and drive operational and revenue growth at one of Connecticut's most respected home service companies? Call The Bee is hiring a Sales & Operations Manager to lead our residential plumbing division. We’re looking for a proven leader who can elevate team performance and ensure best-in-class service for our customers. 

What You’ll Do 

• Team Leadership: Lead, manage, and support a team of licensed plumbers. Set performance standards, enforce safety protocols, and foster a culture of accountability and professionalism. 
• Operational Oversight: Coordinate daily workflow, oversee installations and repairs, and ensure compliance with all codes and safety regulations. Work closely with dispatch and office staff to maximize team efficiency. 
• Revenue Growth: Identify areas for increased sales and profitability within plumbing operations. Monitor KPIs, manage team productivity, and ensure service targets are met or exceeded. 
• Technical Excellence: Provide hands-on support in the field when needed. Serve as a technical resource for the team and ensure all work meets our quality standards. 
• Customer Satisfaction: Ensure customers receive high-quality, timely, and respectful service. Proactively address concerns and lead the team in delivering a top-tier customer experience. 
• Team Development: Recruit, train, and mentor plumbing staff. Build a positive team culture focused on growth, skill development, and retention. 

What You Will Bring 

• Proven leadership experience 
• Strong operations knowledge and ability to support field teams 
• Familiarity with local plumbing codes and permit processes, preferred
• Results-driven with a focus on efficiency, performance, and quality 
• Valid driver’s license and clean driving record 
• Plumber license preferred, not necessary 

Join our team at Call The Bee and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network! 

Pre-employment background check and drug screening may apply, subject to local laws.