SALES MANAGER

Jim Ellis Automotive Group

$70K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Previous Sales Manager experience preferred
  • Professional appearance is a must
  • Excellent customer service and negotiation skills
  • Goal-oriented and team-enthusiast
  • Strong verbal and written communication abilities
  • Proficient in dealership computer systems
  • Knowledge of operations and customer relationships in the industry
  • Valid driver's license required

Responsibilities

  • Collaborate with management to hire and supervise sales staff
  • Monitor showroom traffic to enhance customer satisfaction
  • Utilize Elead CRM software for sales tracking and management
  • Conduct follow-up calls with unsold clients
  • Coach sales team through the sales process to close deals
  • Manage vehicle inventory and analyze sales data
  • Develop and implement systems for lead follow-up and traffic control
  • Establish product-knowledge standards for the team
  • Address customer complaints promptly according to dealership protocols

Benefits

  • Employee discounts on products and services
  • Paid Time Off and Paid Holidays
  • Closed on Sundays for work-life balance
  • Referral program rewarding up to $500
  • Comprehensive medical, dental, and vision coverage
  • 401k retirement plan
  • Complimentary lunch on Saturdays
  • Internal career advancement opportunities
  • Paid training for professional development
  • Disability insurance options available
  • Employee Assistance Program for personal support
  • Company-paid life insurance coverage for full-time staff
  • Continued education support through partnerships with institutions
Full Job Description
Your Responsibilities & Essential Job Duties:
  • Work with management team to hire, manage, and supervise the performance of the sales department
  • Monitor showroom traffic and oversee salespeople to enhance the customer experience and satisfaction ratings of the dealership
  • Be proficient in Elead CRM software including all CRM functions and desking tools
  • Make daily follow-up calls for all unsold clients who visit our showroom or contact via phone or internet
  • Coach sales team through each step of the sales process and help close deals
  • Maintain vehicle inventory and monitor likes/dislikes, lost sales, and sales history analysis to determine what to stock
  • Ensure proper follow up of all potential buyers by developing, implementing, and monitoring a sales and traffic control system
  • Establish and enforce product-knowledge standards
  • Handle customer complaints immediately and in accordance to dealership guidelines

Job Requirements & Qualifications:
  • Previous Sales Manager experience is preferred
  • Maintain Professional Appearance
  • Excellent customer service, organizational, and negotiation skills
  • Goal-oriented and enthusiastic presence in a team environment
  • Strong verbal and written communication and interpersonal skills
  • Proficient knowledge of dealership computer systems
  • Previous industry knowledge and overall knowledge of operations, management, and customer relationships
  • Must have valid driver's license

What Jim Ellis has to Offer You:
  • Employee discounts on products, services, and vehicle purchases
  • Paid Time Off + Paid Holidays
  • Closed on Sundays
  • Employee Referral Program of up to $500 per referral
  • Medical, Dental, and Vision Insurance
  • 401k
  • Provided lunch on Saturdays
  • Career advancement opportunities and promotions from within
  • Paid Training
  • Long-term and Short-term Disability
  • Employee Assistance Program
  • $10,000 company-paid basic life insurance for full-time employees (additional coverage available)
  • Continued Education opportunities with Dale Carnegie and DeVry University

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