Job Type
Full-time
Description
Sales ManagerAbout this role:This role is vital to our company's success as we expand our team of sales professionals and drive revenue growth. As a Sales Manager, you will play a key role in delivering exceptional, dynamic, and hands-on training experiences that energize and engage our sales teams. Your leadership will be instrumental in developing their skills and driving our collective success.
In this role, you will be responsible for:- Drive revenue growth by exceeding daily, monthly, and yearly sales goals through effective sales strategies and optimizing performance across all revenue channels, including Home Comfort Advisors (HCAs), technicians, plumbers, electricians, and Customer Service Representatives (CSRs).
- Oversee multi-trade sales efforts across HVAC, plumbing, and electrical trades, utilizing financing and payment options to boost sales effectiveness and customer satisfaction.
- Review the dispatch board and work with dispatch and department managers to ensure the appropriate technician, HCA, and resources are assigned to each call.
- Manage comprehensive training programs that include hands-on, face-to-face sessions for both management and non-management staff. Establish and monitor KPIs to track and exceed performance metrics and continuously improve training programs to meet evolving business needs.
- Collaborate with sales and service teams to develop sales strategies, analyze local markets, and suggest new products, services, and innovative sales techniques to enhance customer satisfaction, increase market share, and build customer loyalty.
- Be available for nights, afterhours, weekends, and holidays as needed to support business operations and meet sales objectives.
- Recruit, train, and mentor the sales team, assisting with the integration of the "Southern Model" to align with company practices and standards.
Required Qualifications:- 3-5 years of experience leading a sales team, or in successful sales leadership roles.
- Proven ability to cultivate high-level relationships with key decision-makers.
- Skilled in leading change management initiatives.
- Strong strategic thinking and creative problem-solving capabilities.
- Self-motivated and proactive with a drive for results.
- Excellent communication and collaboration skills, with the ability to build trust and rapport with direct reports and across the organization.
- Effective time management skills with a keen attention to detail, capable of handling competing priorities and deliverables.
- Valid driver's license with a minimum of three years of driving experience.
- Proficient in Microsoft Suite/Office.
Preferred Qualification- HVAC, Plumbing & Electrical industry knowledge and experience desirable.
- Service Titan experience is highly desired
The physical requirements of this job include:- Perform work while sitting and/or standing at an individual work station or office
- Communicate verbally via phone or other communication device.
- Ability to stand, walk and sit; talk or hear, both in person and by telephone
- Use hands to type, handle or feel objects or controls; reach with hands and arms.
- Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.
- Work is usually performed in an indoor office environment.
Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.
Benefits:We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.
- Reliable, Year-Round Work
- Weekly Paychecks
- Paid Time Off and Paid Holidays
- Comprehensive Medical, Dental and Vision Benefits
- Health savings accounting
- Flexible spending account
- Company Matched 401k and no vesting
- Bonus Potential
- Growth Opportunities
- Employee discounts
- Company paid short term life insurance
- Life insurance
This is an Exempt position.
