Description
About The RoleSource Office Furniture is looking for a hands-on, people-first
Sales Manager to lead, coach, and develop a high-performing sales team while driving strong execution of sales strategy, customer experience, and revenue growth.
This is a player-coach role focused on building structure, improving sales processes, and supporting the team through consistent coaching, accountability, and data-driven decision-making. You'll work closely with the Director of Sales and Store Manager to strengthen performance, pipeline visibility, and repeatable sales success.
We Provide• Opportunity for professional growth
•
$80,000 - $90,000 Base Salary + Commission • 100% paid health and dental benefits plan after a successful 3-month probation, including a $250 Health Spending Account
• Employee Assistance Program (EAP)
• Employee discounts on our products
What You'll DoSales Leadership & Team Development- Lead, coach, mentor, and motivate sales team members to consistently deliver excellent customer service and achieve sales targets
- Foster and reinforce a strong consultative sales culture that supports long-term customer relationships
- Support recruitment, onboarding, and training of new sales hires in collaboration with the Director of Sales
- Lead weekly sales meetings, performance discussions, and ongoing coaching conversations
- Lead by example through active engagement on the showroom floor during peak periods or staffing gaps
Sales Performance & Customer Experience- Review quotes, pipelines, and sales activity to ensure targets and service standards are met
- Collaborate with Account Executives on larger or more complex sales opportunities, including client presentations when required
- Provide backup support to Account Executives as needed
- Engage directly with customers to support or complete sales during high-volume periods or staff shortages
Business Development & Market Awareness- Monitor local competitors and market trends to identify risks and opportunities
- Participate in and help plan networking, market awareness, and business development activities
- Initiate and support new business development opportunities within the local market
Operations, Coordination & Administration- Provide in-person leadership and support at assigned locations
- Ensure showroom merchandising, promotional displays, and pricing are accurate and aligned with company standards
- Coordinate supplier training and product support initiatives
- Organize and facilitate weekly sales meetings and training sessions
- Approve merchandise returns, clearance pricing, vacation schedules, and payroll-related items for the sales team
- Prepare and deliver regular sales performance and market trend reports to the Director of Sales
Qualifications & Experience- 5 or more years of management experience in a retail or B2B sales environment
- Proven people leadership skills with the ability to coach and develop high-performing teams
- Strong communication, relationship-building, and problem-solving skills
- Ability to take initiative and lead by example in a fast-paced environment
- Valid driver's licence and access to a vehicle as light travel required to visit customer sites in the region
- Strong Microsoft Office skills (Word, Excel, Outlook)
- Prior Sales Leadership experience in office furniture industry preferred
- High school diploma required; post-secondary education is an asset
Work Schedule: Monday to Friday, 8:30am to 5:30pm.
Learn more about us at www.source.ca . Be part of Team Source now!
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