Description
Position at Dynacare
Bilingual Sales Manager - Insurance
The Sales Manager- Insurance acts as 1 of 3 the main points of contact for Carrier Clients assigned Nationally. Cultivates partnerships to maintain and grow and services of existing and prospective clients that meet their needs for today and in the future. Develops sales/customer service opportunities to potential accounts across the country
Status: Permanent Full Time
Vacancy Type: Existing
Work Style: Remote (On the Road - 40% & Working from Home/Office - 60%)
Location: Montreal & Quebec city
Internal Posting Deadline: July 10, 2026
How YOU will make a difference:
Service and renew existing client accounts to drive sustainable revenue growth by meeting annual sales KPI's based on budget
Negotiate National Carrier pricing and contract terms with the support of the Business Development Director, Dynacare Insurance Solutions
Oversee issue management and help manage issues as necessary to ensure customer satisfaction/retention
Demonstrate strong analytical, technological and organizational skills to strategically plan, demonstrate Dynacare's systems, tools and value-added services for new business and market opportunities
Participate in commercial planning and budgeting to help set goals and objectives for region
Work with Business Development Insurance Team and Director, Corporate Relations to identify and implement client-specific opportunities for new revenue
Work with Marketing team to coordinate marketing program execution
Analyze performance data and identify/champion opportunities and partner with Operations to resolve issues and improve service delivery
Track and communicate performance leveraging existing scorecards and performance measures/metrics
Analyze customer data, behaviors, and market intelligence to identify and address customer retention risks
Conduct competitor service and market research as required
Regularly collect valuable information and in turn communicate it to the Senior Management of Dynacare
Maintain strong relationships with back-office personnel, branch and training managers, industry associations and other stakeholder groups.
Maintain potential customer database and follow-up files
Provide proactive customer-oriented services
Ensure customer satisfaction through 360 feedback meetings quarterly, investigation and follow-up on concerns
Provide professional support to all external and internal clients in answering inquiries and interpreting
departmental information
What YOU bring to the role:
Bilingual : French & English
You consider yourself a change champion and would classify yourself as coachable and collaborative
Demonstrated history of building excellent working relationships with Financial Advisors and Administrators
Five years of related experience in financial services
5 year experience in a B2B sales environment
Insurance/Medical Diagnostic services sales background considered an asset
Demonstrated analytical skills, able to strategically plan, to investigate new business and market opportunities
Ability to develop, implement or improve customer relations services
Ability to self-manage and prioritize work using time management skills and techniques
Proficiency with MS Office Suite (including Word, Excel, Outlook)
Undergraduate Degree in Marketing, Sales, Business or a related discipline
5 years of related experience specifically in a sales environment
Use of a personal car, along with a clean driver's license is required. Willingness to travel frequently and independently within the region.
Strong written and verbal communication skills as demonstrated in ability to make persuasive presentations and ability to listen to client needs for solutions.
Demonstrated success at building relationships, collaborating with a network of internal and external colleagues and subject matter experts
The ability to have candid and sometimes difficult conversations and negotiations with clients, while still maintaining and fostering a positive relationship on behalf of Dynacare
Demonstrate gathering business intelligence on new business opportunities
Demonstrated ability to self-manage, prioritize and collaborate in a team-oriented, high volume, time sensitive environment with changing demands to meet the needs of our customers
Effective presentation, communication and time management skills.
Confident and comfortable dealing with existing Clients and prospective clients
A natural ability to connect with the market through networking and exposure.
Highly organized, keenly focused with a high work ethic.
Sales focused and ability to pivot and make recommendations that will benefit each individual client
Working Conditions:
The demands of this function will require travel and will require some overnight travel with stay and hours outside our regular office hours and occasional weekend work with some clients.
At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a "Top Employer" for many years and there is a reason why. We are a great place to work. At Dynacare, we're proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care - we would like to meet you. We hope you will join us in our journey to become Canada's health and wellness solutions leader.
