Sales Manager
Infrastructure Products Group
Kalamazoo, Michigan, United States | Kalamazoo, Michigan, United States
Job ID: 524887
Job Summary The Sales Manager provides leadership to a Sales Team to manage the customer value stream from prospecting to close of business through excellent customer service, while meeting or exceeding revenue targets.
The Sales Manager manages the following functional areas;
- Outside Sales team, responsible for prospecting through the project award.
- A best-in-class Estimating department, to meticulously complete take-offs, pricing and quotes.
- Partnering with other key Oldcastle Infrastructure (OI) functional areas such as production, engineering and transportation in a timely manner.
- Engaging with other CRH company, building relationships and collaboration.
The Sales Manager is charged with assembling and leading a team to identify and capitalize on opportunities while providing an excellent customer experience.
Job Location- This role is located at our plant in Kalamazoo, MI.
Job Responsibilities - Manages, trains and mentors a team of O.S.R's that will spend the majority of their time on the road in-front of contractors, developing relationships, building and maintaining specifications, and closing project deals, while also driving OI interests in the marketplace.
- Manage, train and mentor a team of Estimators towards completing take-offs, Improving accuracy of quotes. Maintaining response times that align with the customer expectations.
- Implements and manages a system that generates leads through professional sales tactics and networking within the engineering and contractor community.
- Develops and implements strategic sales plans to accommodate sales goals.
- Reviews market analytics to determine customer needs, market-based pricing, and discounts.
- Responds to customer's needs in a focused and service-oriented manner, quickly addressing issues to provide positive results, demonstrating knowledge of our customer's business needs and expectations, effectively applying knowledge and skills to problem-solve individual circumstances.
- Implements and manages systems that provide complete and accurate quotes that are consistently formatted and provided within a timely manner, tailored to the customer's project needs.
- Provides market-based pricing based upon Outside Sales Representative and Estimator feedback, meticulously tracking won/lost jobs and having a general pulse on the marketplace. Maintain and update in real time, market-based price list for Outside Sales Representative and Estimators to work from. Ensures each team manages their time appropriately.
- Provides professional and timely communication with internal departments to ensure seam-less customer service support (engineering, purchasing, production, delivery, accounting).
- Routinely completes ride along with Outside Sales Representatives for customer and jobsites visits to strengthen relationships, gather market information, learn of new opportunities, and show Oldcastle's value as a business partner.
- Develop and maintain a strong base of product knowledge and explores potential new product opportunities.
Job Requirements - Industry experience preferred.
- 5+ years sales management experience in industrial or construction environment encouraged.
- Proficient in Microsoft Office programs (Word, Excel, Outlook) and CRM software.
- SAP, Salesforce CPQ would be very beneficial.
Compensation- Salary ranges from $125,000-$135,000
- Bonus opportunities
- 401k plan
- Short-term and long-term disability benefits
- Life insurance
- Health, dental, and vision insurance
- Paid time off
- Paid holidays
What CRH Offers You- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
