Ashley Furniture Industries

Sales Manager

Ashley Furniture Industries • $80K — $90K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma required
  • 2+ years of retail experience
  • Proven ability to motivate and lead sales teams
  • Strong customer service skills to resolve guest concerns
  • Experience in interviewing and staffing retail positions

Responsibilities

  • Support the Store Manager in managing all sales KPIs
  • Handle customer issues in the Store Manager's absence
  • Lead effective communication across sales, guest experience, and visual teams
  • Coach sales staff to achieve individual and team success
  • Assist in maintaining budgeted administrative costs
  • Ensure documentation of procedures and tasks is complete
  • Complete reports in a timely manner
  • Maintain proper staffing levels per budget guidelines
  • Prepare and run coaching sessions for sales team development
  • Coordinate daily and weekly peak state huddles
  • Collaborate with the Visual Presentation Manager on product placement
  • Communicate policy changes and updates to staff members

Benefits

  • Health, dental, and vision insurance
  • Employee discount ranging from 10% to 30%
  • Life and disability insurance
  • Flexible Spending Account
  • 401(k) plan
  • Up to 80 hours of paid time off (PTO) in the first year including paid sick leave
Full Job Description
Summary:

The Sales Manager is responsible for supporting the Store Manager in the day-to-day operations of the retail store.

Responsibilities:

  • Support the Store Manager in overseeing all sales KPI's including but not limited to; volume, margin, closing ratio, sales per guest, bedding and protection.
  • The ability to handle all customer-related issues in the absence of the Store Manager.
  • Provide exceptional leadership with timely and effective communication to the sales, guest experience, and visual teams.
  • Coach members of the sales staff to build individual and team success in a professional manner.
  • Assist the Store Manager in maintaining budgeted administrative costs including wages and supplies.
  • Ensure complete and adequate documentation of procedures and tasks completed.
  • Complete various report functions in a timely manner.
  • Aid to maintain proper staffing levels for the sales team job code in accordance with company set budget levels.
  • Prepare and administer impact coaching sessions for the development of the sales team.
  • Coordinate and execute daily, weekly peak state huddles.
  • Work with the Visual Presentation Manager regarding product placement.
  • Report changes in policy and other information to staff members.
  • Other duties as assigned.


Requirements & Qualifications:

  • High School Diploma required
  • 2 + years working in the retail industry
  • Ability to motivate employees to achieve sales KPI's
  • Ability to handle guest concerns in a timely manner
  • Ability to interview and staff retail location


What's In It for You:

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

  • Health, dental benefits, and vision insurance
  • Employee Discount from 10% - 30%
  • Life/Disability Insurance
  • Flex Spending Account
  • 401K


Compensation: Individual compensation packages are determined based on job-related factors such as skills, experience, qualifications, and internal equity. Annual Base Salary Range: $80,200.00 - $90,000.00. In addition to base pay, employees are eligible to earn monthly incentive compensation based on Store Revenue, Protection Gross Margin, Bedding Margin, and Conversion.

Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which include Health, Dental, Vision, Life/Disability, Flexible Spending Accounts and 401(k) to eligible Team Members. Depending on your hire date and any specific requirements of your work location, you may be eligible for up to 80 hours of PTO during the first calendar year of your employment, which includes paid sick leave in accordance with applicable legal requirements.

About Ashley Furniture Industries

Ashley Furniture Industries, Inc. is a furniture manufacturing company headquartered in Arcadia, Wisconsin. The company is owned by father and son team Ron and Todd Wanek. Ashley Furniture manufactures and distributes home furniture products throughout the world. The company has manufacturing and distribution facilities in Wisconsin, Mississippi, California, Pennsylvania, North Carolina, Florida, China, and Vietnam. Ashley Furniture is the largest furniture manufacturer in the United States and one of the largest in the world. The company's products are sold through a network of over 6,000 retail partners in 123 countries.
Learn more about Ashley Furniture Industries
Size
30,000 employees
Industry

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