Job DescriptionAre you passionate about creating exceptional vacation experiences and building meaningful relationships with Hilton Grand Vacations owners and members? Join our team and help families create memories that last a lifetime while enjoying a rewarding career in a supportive, high-energy environment. With industry-leading training, outstanding benefits, and unlimited earning potential, this is an exciting opportunity to grow with Hilton Grand Vacations.
ResponsibilitiesWhat You'll Do- Meet with Hilton Grand Vacations owners and members to understand their travel goals and vacation ownership needs.
- Educate owners on the benefits, features, and value of their Hilton Grand Vacations membership and ownership programs.
- Present customized ownership enhancement opportunities, travel solutions, and vacation options that align with guests' lifestyles.
- Build long-term relationships with owners by delivering exceptional service and personalized recommendations.
- Ensure all transactions, agreements, and presentations are completed accurately and in compliance with company policies and regulations.
- Gather owner feedback regarding products, services, and presentations to help enhance the overall member experience.
- Consistently meet or exceed sales and performance goals.
- Resolve complex member inquiries and provide outstanding customer service.
- Adapt to changing business needs and thrive in a fast-paced, team-oriented environment.
QualificationsWhat We're Looking For- Strong communication, relationship-building, and presentation skills.
- Passion for delivering memorable vacation experiences and exceptional customer service.
- Ability to identify owner needs and recommend appropriate solutions.
- Self-motivated professional with a drive to achieve results.
- Ability to handle multiple priorities and adapt in a dynamic environment.
- Previous sales, hospitality, vacation ownership, or customer service experience preferred.
What You'll Bring:- High School Degree/GED or higher
- 5+ years of customer service experience
- 1-3 years sales experience required (3+ years of sales experience preferred)
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Active Nevada Timeshare or Real Estate license preferred
- Previous experience in branded vacation ownership preferred
