Microsoft

Sales Excellence, Commercial Devices

Microsoft • $130K — $251K *
Redmond, WA 98052In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Marketing, Sales, Finance, or related field AND 7+ years in relevant experience or equivalent experience.
  • 5+ years utilizing data to drive business outcomes or inform decisions.
  • 5+ years managing relationships with stakeholders, clients, and/or customers.
  • Preferred: 12+ years experience in sales or related fields with a relevant degree or equivalent experience.
  • Proven project management capability, adept at navigating ambiguity and coordinating multiple dependencies.

Responsibilities

  • Serve as a strategic operator and trusted advisor, translating business strategy into actionable plans.
  • Lead a structured Rhythm of Business (RoB) to improve accountability and performance against goals.
  • Enhance business forecast accuracy while managing P&L performance and investment returns.
  • Leverage analytics and AI to elevate business insights and streamline sales workflows.
  • Drive cross-functional partnerships and coach leaders to improve operational efficiency and execution.
  • Remove barriers to execution to optimize sales processes and collaborative selling at scale.

Benefits

  • Hybrid work model with at least three days in the office.
  • Opportunity for participation in the WDS Sales Excellence community for best practices sharing.
  • Access to cutting-edge AI and analytics tools for improved decision-making.
  • Engagement in leadership development through mentoring and coaching opportunities.
  • Potential to work on business-critical projects adhering to compliance.
Full Job Description
Overview

As a Sales Excellence, Commercial Devices specialist, you serve as a strategic operator and trusted advisor to sales leadership, translating CDSS strategy into focused execution across core business priorities. You connect initiatives, investments, partner segmentation, and go-to-market execution into a coherent model that improves business performance and accountability. You shape decisions through insight-led analysis, sound business judgment, and a disciplined Rhythm of Business (RoB), ensuring leaders act on the highest-value opportunities, address risks early, and drive predictable performance across financial and non-financial metrics. You also act as a change agent-accelerating adoption of simplified motions, AI-enabled ways of working, and stronger sales process execution at scale. , you serve as a strategic operator and trusted advisor to sales leadership, translating CDSS strategy into focused execution across core business priorities. You connect initiatives, investments, partner segmentation, and go-to-market execution into a coherent model that improves business performance and accountability. You shape decisions through insight-led analysis, sound business judgment, and a disciplined Rhythm of Business (RoB), ensuring leaders act on the highest-value opportunities, address risks early, and drive predictable performance across financial and non-financial metrics. You also act as a change agent-accelerating adoption of simplified motions, AI-enabled ways of working, and stronger sales process execution at scale.

This role is based in the greater Seattle area and follows a hybrid work model with a minimum of three days per week in the office.

Responsibilities
  • Strategic Operating Leadership:Act as a strategic operator, trusted advisor, and extension of sales leadership, translating business strategy into focused execution across priorities, investments, partner segmentation, and go-to-market plans. Drive alignment, simplify tradeoffs, connect initiatives into a coherent operating model, and advise leaders across key business management priorities.
  • Performance and Rhythm of Business:Lead a disciplined Rhythm of Business (RoB) that improves accountability and execution against financial and non-financial goals. Surface key business insights, identify risks and opportunities, and enable leadership teams to act on the highest-value priorities.
  • Financial Stewardship and Forecast Confidence: Strengthen business predictability by improving forecast accuracy, constructively challenging assumptions backed by data, and ensuring accountability for P&L performance, investment ROI, and recovery actions. Drive pipeline hygiene and discipline across Commercial sales teams, ensuring accuracy, coverage, and timely deal progression to strengthen forecast confidence.
  • Analytics, AI, and Community Engagement:Leverage analytics and AI to improve visibility into revenue, forecast, and business performance, while accelerating insight generation, decision-making, and action tracking across core Sales Excellence workflows. Contribute actively to the WDS Sales Excellence community by sharing insights and best practices. Lead business-critical projects with compliance in mind, partnering with CELA and Compliance, and actively cross-share signals, insights, and best practices across the WDS Sales Excellence community.
  • Change Leadership, Cross-Functional Partnership and Coaching: Drive operating efficiency and execution excellence by removing blockers, advancing AI-enabled ways of working, and partnering closely with sales, technical sales, GTM, finance, sales operations, and other cross-functional stakeholders. Influence and coach leaders to strengthen capability, alignment, and business execution at scale. Lead optimization of sales processes and partner engagement, transforming seller capabilities at scale to advance collaborative selling and execution excellence.
  • Other: Embody our culture and values.


Qualifications

Required/minimum qualifications

  • Bachelor's Degree in Business, Marketing, Sales, Finance, or related field AND 7+ years experience in sales, sales excellence, sales operations/management, account management, business management, experience, program management, business development, marketing, consulting, or a related field


    • OR equivalent experience.


  • 5+ years experience using data to drive business outcomes or inform business decisions.


  • 5+ years experience managing relationships with stakeholders, clients, and/or customers.


Additional or preferred qualifications

  • Bachelor's Degree in Business, Marketing, Sales, Finance, or related field AND 12+ years experience in sales, sales excellence, sales operations/management, account management, business management, experience, program management, business development, marketing, consulting, or a related field


    • OR equivalent experience.


  • Proven Project or program management capability, including the ability to manage ambiguity, coordinate dependencies, track actions, and drive outcomes through influence.


  • Experience in commercial technology sales, sales excellence, revenue operations, or global/regional business operations environment, with exposure to partner, customer, and field execution motions.


  • Proven ability to design and manage Rhythm of Business activities, scorecards, KPIs, pipeline/forecast quality, business reviews, leadership updates, and action tracking to improve execution accountability.


  • Demonstrated ability to use AI, analytics, and business intelligence tools - including Copilot, Power BI, Excel, PowerPoint, or similar platforms - to accelerate insight generation, automate reporting and RoB preparation, translate complex business signals into executive-ready recommendations, and improve decision quality, productivity, and business outcomes.


  • Well-developed stakeholder management skills, with the ability to work across senior leaders, sales teams, Finance, Operations, Marketing, Customer Success, and cross-functional partners to align decisions and drive outcomes.


  • Demonstrated ability to lead change, improve processes, manage projects or dependencies, and drive adoption of operating practices across teams in ambiguous or fast-moving environments.


#WDS

Sales Excellence IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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