Sales Engineer - USA, Remote

Wildix

$100K — $140K *
US-AnywhereRemote in United States
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in pre-sales or technical consulting within the UCaaS, CCaaS, or telecommunications sectors.
  • Strong grasp of Unified Communications technologies, including VoIP and video conferencing.
  • Exceptional communication skills, with an ability to simplify technical jargon for non-technical audiences.
  • Collaborative mindset suited for a fast-paced team environment.
  • Experience in deploying UCaaS solutions, such as PBX systems.
  • Familiarity with AI-Driven Business Intelligence.

Responsibilities

  • Engage potential clients to identify their business needs and deliver tailored UCaaS solutions.
  • Conduct thorough assessments of client's infrastructure to propose fitting solutions.
  • Collaborate with the sales team to create customized UCaaS offerings including network and deployment strategies.
  • Design comprehensive solution architectures and develop detailed client proposals and presentations.
  • Stay up-to-date with Wildix UCaaS product features and market trends to inform client discussions.
  • Deliver engaging product demonstrations, tailoring presentations to specific client requirements.
  • Assist the sales team throughout the sales cycle, including addressing technical objections and contract negotiations.
  • Provide feedback to product development based on customer insights and market trends.

Benefits

  • Generous Time Off to recharge and refresh.
  • Access to top-tier technology resources.
  • Career Growth & Development opportunities to enhance your skills.
  • Comprehensive health benefits including medical, dental, and vision coverage.
  • Retirement savings plan through a 401(k) option.
Full Job Description
Hello!

About The Role

The Sales Engineer drives sales by providing technical expertise, solution design, and partner support. This role boosts sales velocity, improves partner performance, enhances customer satisfaction, and increases team efficiency, leading to significant revenue growth.

What You Will Do
  • Engage with potential clients to understand their business needs and technical requirements, providing expert advice on Wildix UCaaS solutions
  • Conduct detailed assessments of client infrastructure to recommend appropriate solutions
  • Collaborate with the sales team to design customized UCaaS solutions, including network design, integration strategies, and deployment plans
  • Develop comprehensive solution architectures and create detailed proposals, diagrams, and presentations for clients
  • Maintain expertise in Wildix UCaaS products, features, and capabilities, staying updated on industry trends and providing guidance to internal teams and clients
  • Conduct engaging product demonstrations tailored to specific client requirements, addressing technical inquiries and ensuring client understanding
  • Support the sales team throughout the sales cycle, from lead qualification to deal closure, addressing technical objections and negotiating technical aspects of contracts
  • Provide feedback to the product development team based on client requirements and market trends
  • Contribute to the development of sales enablement materials, technical documentation, and training resources
  • Set-up a Wildix solution like PBX and support new partners in their first implementations if required.
  • This role will require travel.


What You Will Bring
  • Proven experience in a pre-sales or sales engineering or technical consulting role in the UCaaS, CCaaS or telecommunications industry.
  • Strong understanding of Unified Communications technologies, including VoIP, video conferencing, messaging, and collaboration tools.
  • Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Experience in setting up UCaaS solutions like PBXs
  • Familiarity with AI-Driven Business Intelligence


Bonus Points
  • Automation & Integration Expertise
  • Experience creating scalable technical assets.


Why You'll Love It Here

Work with a Supportive, High-Performing Team - We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact.

A Truly International Workplace - Our diverse and inclusive team ensures you'll always feel connected and supported, no matter where you are.

Shape the Future of Global Communication - Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration.

Join a Profitable & Stable Company - We're not a startup experiment, we're a two decade old success story with sustained profitability, meaning we can back your boldest ideas.

What we offer

Generous Time Off - Take the breaks you need to relax, recharge, and come back inspired.

Top-Tier Tech - Love Mac? So do we! We equip our team with the best tools for success.

Career Growth & Development - Access to programs and events to keep you at the top of your game.

Compensation - The total compensation for this role is between $100K and $140K gross per year, including base salary and commissions. The final offer will fall within this range, and reflects the candidate's skills, experience, and work location.
Generous Time Off - Take the breaks you need to relax, recharge, and come back inspired.

Top-Tier Tech - Love Mac? So do we! We equip our team with the best tools for success.

Career Growth & Development - Access to programs and events to keep you at the top of your game.

Health Benefits - Access to Major Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Basic Life and AD&D coverage to support your overall well-being.

Retirement Plan - We offer a 401(k) plan to help you plan and save for your future.

Happy with them? Our Benefits are country-specific. You can ask your recruiter for more information

Interview Process

Step 1: Initial Screening - A chat with our Talent Team to understand your background, experience, and motivations.

Step 2: Technical/Role-Specific Interview - A deep dive with your potential manager to assess your skills and fit for the role.

Step 3: Final Interview - A conversation with leadership or cross-functional team members to ensure alignment with our values and mission.

Where You'll be located
USA

Ready to join us? Apply Now!

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