Sales Engineer / Solutions ConsultantAbout the RoleThe Sales Engineer / Solutions Consultant is the technical voice of PublicInput across the buying journey: leading discovery, designing solutions, running demos, and answering the hardest technical questions - and stays close enough to the customer through onboarding to make sure what we sold is what we deliver.
This role is sales-first: most of your time is spent in pre-sales motion alongside our AEs, helping clerks, IT directors, communications leads, planners, and city/county managers see how our Engagement and Meetings products solve real problems. You'll also wear a CX hat, partnering with Implementation and CSMs on complex go-lives, security reviews, and integrations. You'll thrive here if you love talking to government customers, get energized by real-time domains (live meetings, AV, streaming, accessibility), and actively use AI to move faster.
What You Will Do- Lead technical discovery, demos, design sessions, and proof-of-value engagements across our Engagement Suite, Meetings Suite, API tools, and advanced configurations.
- Translate customer needs into clear, value-based narratives: mapping outcomes to priorities like SB707, accessibility (WCAG/ADA/Section 508), and open-meeting requirements.
- Own technical sales artifacts: solution designs, integration diagrams, security questionnaire responses, RFP technical responses, and customer-facing documentation.
- Multi-thread the technical buyer (IT, security, clerk, AV/streaming) alongside the economic buyer in partnership with Account Executives.
- Serve as the technical bridge from sale to delivery: partnering with Implementation and CSMs on complex go-lives, technical health checks, executive QBR prep, and de-escalations that risk renewal or expansion.
- Use AI coding assistants and agentic tooling (Claude Code, Cursor, Copilot) to navigate the PublicInput product, prototype integrations, and produce well-formed specs and tickets.
- Investigate how customer external systems behave (agenda management, legislative workflow, AV/streaming, CRM, SSO, ERP, data warehouses) so we can adapt or integrate cleanly.
- Partner with Engineering and Product to scope and deliver workable solutions - and feed structured field observations back into the roadmap.
- Develop reusable assets: demo flows, configuration playbooks, technical battlecards, integration patterns - that scale your impact across the AE team.
Skills and ExperienceProfessional Qualifications
- 3+ years as a Sales Engineer, Solutions Consultant, Solutions Architect, or similar customer-facing technical role with experience leading discovery, demos, and technical close motions.
- Proven success supporting net-new and expansion SaaS sales, ideally into state, local, or federal government, transit, or other public-sector buyers.
- Strong technical fundamentals: comfortable with production code and modern web architectures. Familiarity with our stack (ASP.NET, C#, MSSQL, React/JS, Azure) a plus; language-agnostic candidates welcome.
- Experience with real-time product domains: meeting/conferencing software, AV systems, live streaming, telephony/SIP, WebRTC, SignalR, or similar event-driven architectures.
- Hands-on proficiency with AI coding assistants and agentic tooling for codebase exploration, integration prototyping, and synthesis.
- Comfort representing engineering in customer-facing settings: demos, technical deep-dives, RFPs, security reviews, escalations.
Bonus Points
- GovTech experience: state, local, federal, or transit - or selling to clerks, communications/PIO, planning, or transportation.
- Experience with government meeting products: legislative or agenda management, public meeting software, council/board streaming.
- Familiarity with accessibility standards (WCAG, ADA, Section 508).
- GIS, data analytics, or public-sector procurement vehicles (Carahsoft, DIR, Sourcewell, GSA).
Personal Qualifications
- Strong communicator: equally comfortable with a city manager, a customer's IT team, and a sprint review.
- Critical thinker who gets to the core of ambiguous problems and reframes what's really being asked.
- Creative, flexible problem solver: willing to kill their own favorite idea when a better one surfaces.
- Customer-first, consultative mindset and a genuine interest in modernizing the public sector.
- Curious and AI-native: actively uses new tools to move faster and raise the quality of their work.
CompensationMarket-competitive base salary plus variable compensation tied to sales performance; eligible for the company's annual bonus plan.
Benefits- Unlimited PTO: take the time you need to maintain a rewarding work/life balance.
- Paid Paid Vacation (PPV): $1,000 bonus once per year after taking a full week off.
- Health, Dental, Vision: company-subsidized plan covering 100% of medical premiums or up to $800/month for you and dependents; optional add-ons for family.
- $1,000 HSA contribution annually, spread monthly.
- 401(k): pre-tax with a 50% match up to 6% of base salary.
