Sales Engineer - Service

Dürr

• $80K — $110K *
Southfield, MI 48076In-Person
Manufacturing & Automotive
5 - 7 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering (Mechanical, Electrical, Controls, Industrial, or Chemical preferred)
  • 5+ years in automotive paintshop systems focusing on service and upgrades
  • Experience supporting RFQs and aftermarket proposals for OEM facilities
  • Hands-on knowledge of operating paintshops and legacy equipment
  • Strong understanding of automotive paintshop processes and systems

Responsibilities

  • Lead technical reviews of service-related RFQs for paintshop projects
  • Analyze existing installations and define scope for upgrades
  • Interpret customer requirements for performance and compliance
  • Develop technical specifications for service and upgrade proposals
  • Prepare cost estimates for service work, including equipment and engineering
  • Act as technical-commercial interface across multiple teams
  • Participate in customer meetings and support negotiation phases

Benefits

  • Opportunities for professional development and training
  • Collaborative and innovative work environment
  • Exposure to cutting-edge technology in automotive paint processes
  • Supportive team culture that values communication and engagement
  • Travel opportunities for site assessments and customer interactions
Full Job Description
Key Responsibilities

Service RFQ & Scope Review

  • Lead and support technical reviews of service-related RFQs for automotive paintshop upgrades, modifications, expansions, and refurbishments.
  • Analyze existing paintshop installations, as-built documentation, and operating conditions to define upgrade scope.
  • Interpret customer requirements related to performance improvements, capacity increases, quality enhancements, safety upgrades, and regulatory compliance.
  • Identify constraints associated with brownfield environments, including production continuity, space limitations, and phased implementation.


Specification Development & Finalization

  • Develop and finalize technical specifications for service and upgrade proposals, including:
    • Equipment retrofits and replacements
    • Process improvements and technology upgrades
    • Controls, automation, and software updates
    • Safety, environmental, and compliance-related modifications

  • Define assumptions, interfaces, exclusions, and responsibilities clearly for service scope.
  • Coordinate with service engineering, controls, electrical, and mechanical disciplines to ensure feasibility and alignment.


Cost Calculation & Commercial Support

  • Prepare cost estimates for service work, including equipment, engineering, installation, commissioning, production downtime, and aftermarket services.
  • Work with suppliers and internal service teams to obtain accurate pricing for parts, labor, and subcontracted work.


Cross-Functional & Service Collaboration

  • Act as the technical-commercial interface between Sales, Service Engineering, Project Management, Field Service, and Purchasing.
  • Support internal proposal reviews, technical risk assessments, and execution readiness checks.
  • Assist with technical handover from sales to execution, ensuring clarity on scope, assumptions, and constraints of live plant environments.


Customer Engagement & Site Support

  • Participate in customer meetings, plant walkdowns, and technical clarification discussions.
  • Support bid clarification and negotiation phases with technical justification and cost transparency.


Required Qualifications

Education

  • Bachelor's degree in Engineering (Mechanical, Electrical, Controls, Industrial, or Chemical preferred).


Experience

  • 5+ years of experience in automotive paintshop systems, with a strong emphasis on service, upgrades, or brownfield projects.
  • Proven experience supporting service RFQs and aftermarket proposals for automotive OEM facilities.
  • Hands-on knowledge of operating paintshops and legacy equipment.


Technical Skills & Knowledge

  • Strong understanding of automotive paintshop processes and installed systems.
  • Experience with retrofits, control upgrades, safety upgrades, and refurbishment strategies.
  • Solid cost estimation skills for service, retrofit, and brownfield scopes.
  • Familiarity with global and regional codes and standards applicable to existing facilities.
  • Ability to interpret as-built drawings, OEM standards, and plant documentation.


Soft Skills & Competencies

  • Strong analytical and problem-solving skills, particularly for constrained environments.
  • Excellent communication skills with both technical and non-technical customer stakeholders.
  • High attention to detail, especially around scope definition and risk management.
  • Ability to manage multiple service RFQs simultaneously in a time-sensitive environment.
  • Practical, solution-oriented mindset with strong customer focus.


Travel Requirements

  • Moderate domestic travel to customer plants for site assessments, walkdowns, and meetings.


* Ladders Estimates

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