Job SummaryWe are looking for a problem solver with an application engineering and/or programming background in BAS controls to help support our network of System Integrators and End-User customers with adoption of the best technology our industry has to offer.
This position is Remote (work from home) and does require company-paid travel. You will work directly with your System Integrators, End User Customers, and Regional Sales Managers to create and manage your own schedule of commitments.
Key Tasks & Responsibilities (Essential Functions)As a Sales Support Engineer you will be the product subject matter expert and dynamic thinker for our Sales Team engaging in various types of support activities including but not limited to:
- New Product Introductions
- Tech focused sessions/webinars/lunch n learns
- Supporting new customer onboardings
- Attending Industry trade shows
- Product feature demonstrations
- Providing supplemental product training
- Supporting projects that are adopting new technology for the first time
- Collaborate with engineering and product teams to stay informed about product capabilities, advancements, and limitations.
Skills and Minimum Experience Required- Exceptional knowledge and understanding of the Tridium Niagara Framework. EC-Net (The Distech Brand of Tridium Niagara) is a cornerstone of a Distech Controls solution. You should be confident in your ability to take a station from scratch with no templates to a complete automation system.
- A solid fundamental understanding of HVAC systems.
- Ability to think logically and write programs for HVAC control.
- Have a knack for explaining often tough and complicated topics in layman's terms.
- Fundamental understanding of protocols such as BACnet, Modbus, Lonworks
- Fundamental understanding of MSTP and IP networking
Preferred Skills and ExperienceWhat will help you stand out:
- Experience with IoT integrations and API's
- Ability to write code in computer programming languages such as Python, Java, C++
- Your personal hobbies include tinkering, building, or creating
- Advanced understanding of IP networking
- Experience with Linux and or Docker/Containers
OtherYou will be joining a solutions sales team with an incredible family-like culture. Your peers will be some of the brightest minds in our industry. I hope the thought of learning about controllers with embedded graphics and docker container support, then sharing that knowledge with our customers sounds like fun. We look forward to meeting you.
The range for this position is $83,300.00 to $164,400.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here. 
