Sales Engineer

Recentive Analytics

$90K — $130K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in a Sales Engineer role or similar capacity
  • Strong communication skills and experience building trust with stakeholders
  • Ability to translate technical requirements into business solutions effectively
  • Experience in high-growth startup environments engaging with diverse prospects
  • Proven ability to work collaboratively across functions and with varying team members

Responsibilities

  • Engage with users to understand their organizational challenges and collaborate on solutions
  • Create tailored content, such as case studies and demos, to showcase Recentive's value
  • Collaborate with different stakeholders to align business goals with technical capabilities
  • Gather and analyze user feedback to inform product development and roadmaps
  • Manage projects throughout the customer journey from discovery to implementation

Benefits

  • Influence the strategies of leading sports and entertainment organizations
  • Opportunity to work on cutting-edge analytical solutions
  • Inclusive and collaborative team environment
  • Path for personal and professional growth within a dynamic company
  • Exciting growth phase with a new office in San Francisco serving as a key location
Full Job Description
Sales Engineer

Department: Sales & Service

Employment Type: Full Time

Location: San Francisco / Boston

Description

We're looking for a Sales Engineer to work with prospects to support their evaluation process. In this role, you'll work across the organization to help prospects understand their objectives, connect Recentive's platforms to solve those challenges, and set them up to have long-term success as a Recentive partner.

What You'll Be Doing
  • Engage on the Front Lines: Meet our users where they are. Develop a deep understanding of the problems they face in their roles and across the organization, balancing quick wins with long-term impact. Partner with them from initial discovery through implementation.
  • Showcase Solutions: Develop highly-curated content including case studies, documentation, demos, and other materials to enable prospects to understand all avenues of Recentive's impact.
  • Build Together: Work directly with executives, operators, and engineers to understand business goals, surface context, and identify product possibilities. Translate these insights into system requirements that balance technical elegance with real-world constraints-even when the problem is still taking shape.
  • Amplify Feedback: Collect, distill, and share prospect insights to help shape roadmaps and feature prioritization.


What We're Looking For
  • High Integrity + Clear Communication: You know that trust and reliability are paramount for building strong relationships, both internally and externally, and align that belief in every interaction.
  • Lead with Pragmatism: You approach challenges with objectivity, clear thinking, and a data-driven mindset-always prioritizing practical solutions that deliver real value to customers.
  • Track Record of Success: You have a proven history of engaging with individual users to senior leaders across the sales pipeline, translating challenges into solutions. You've worked at high-growth startups engaging with prospects from initial calls, to live demos, and beyond.
  • Self-Starter & Proactive: You can work through ambiguity, collaborate across functions, and make thoughtful, informed, decisions, even when requirements aren't fully defined.
  • Boots on the Ground: You embrace in-person interactions: whether meeting prospects, collaborating with clients, or connecting at our offices, and appreciate the impact these relationships bring.


Why Work at Recentive
  • Impactful Work: Help shape the operational strategies of top-tier sports organizations, broadcasters, and live entertainment companies through applied analytics.
  • Forward Thinking: Build analytical systems that blend creativity and rigor, combining algorithms, optimization, and real-world data to solve high-stakes problems.
  • Collaborative Culture: Join a close-knit, interdisciplinary team that values learning, experimentation, and cross-functional collaboration.
  • Growth & Ownership: Shape your career as a technical leader while helping build next-generation analytical tools from the ground up.
  • Just Getting Started: We've accomplished a lot but we're just in the early innings of where we'll go. Our new west-coast office in SF is a testament to that growth and will serve as a hub for our growing team.

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