Job SummaryCoreView is seeking a Sales Engineer to support North American State, Local Government, and Education accounts throughout the sales cycle. This role partners closely with Account Executives to engage technical, operational, and executive stakeholders and demonstrate how CoreView helps public sector and education organizations strengthen Microsoft 365 security, improve administrative control, reduce operational burden, and build tenant resilience.
The ideal candidate understands the unique requirements of SLED organizations, including limited IT resources, complex stakeholder groups, delegated administration needs, audit and compliance expectations, and the operational realities of supporting large user populations across distributed environments.
You will become an expert in our SaaS products, develop a deep understanding of our customer needs, and be a trusted advisor throughout the sales lifecycle. This is a key role where you'll enable successful sales engagements, technical validation, and ongoing customer success.
Responsibilities- Partner with sales colleagues to drive new business and expansion opportunities across State, Local Government, and Education accounts in North America
- Conduct technical discovery to understand customer environments, governance requirements, security concerns, and operational challenges
- Assess client needs in collaboration with sales reps, conducting in-depth discovery and requirements analysis for SLED customers
- Deliver compelling onsite and remote technical presentations and product demonstrations, highlighting key benefits and business value aligned to SLED priorities such as:
- Secure Microsoft 365 administration at scale
- Delegated administration across schools, campuses, departments, or agencies
- Configuration backup and recovery for tenant resilience
- Policy enforcement and drift detection
- Workflow automation
- Hybrid and multi-tenant visibility and management
- Conduct technical discovery to understand customer environments, governance requirements, security concerns, and operational challenges
- Conduct webinars and represent CoreView at trade shows, conferences, and marketing events
- Deliver proof-of-value exercises for CoreView opportunities
- Assist with RFP/RFI responses, ensuring technical solutions are well aligned with specifications
- Prepare and maintain technical documentation, architectural diagrams, and sales-support materials
- Estimate solution implementation costs and contribute to pricing discussions.
- Analyze and report on the competitive landscape.
- Advise regarding governance, compliance, and security challenges
- Conduct M365 health checks, analysis, and advanced deployment support where required
- Ensure alignment with CoreView's Information Security Management System and contribute to the Information Security Program
Requirements- Bachelor's degree or equivalent relevant experience
- Minimum of 3 years' experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role in the SaaS industry with a focus on the SLED market
- Comfortable conveying complex technical solutions to senior level, non-technical stakeholders
- Advanced knowledge of Microsoft 365, Entra ID (Azure AD), and hybrid environments (including on-premise Active Directory)
- Demonstrable experience in designing and presenting technical solutions to enterprise clients
- Strong technical proficiency across Microsoft 365 administration, Exchange, Active Directory, and Microsoft cloud technologies
- Excellent verbal and written communication skills
- Proven analytical and problem-solving skills
- Ability to work collaboratively within a dynamic, distributed team
- Ability to travel across North America (up to 50%)
- Experience with PowerShell scripting and automation workflows
- Good working knowledge of Microsoft 365 licensing models
- Awareness of process automation, workflow, and security/compliance technologies
- Familiarity with MEDDICC/MEDDPICC sales methodology is an advantage
