At Global Payments, we power commerce around the world. As a Sales Engineer, you'll bring together technical expertise, product knowledge and commercial insight to help our sales channels succeed. You'll become the trusted expert for a cloud-based point of sale (POS) solution, enabling dealers, sales teams and clients to unlock its full potential.
This is a highly visible role where your influence reaches sales, product, support, and development teams. You'll build strong relationships, share insights from the market, and play a key role in product launches, dealer success, and business growth. If you enjoy solving problems, building connections, and turning technical knowledge into meaningful business outcomes, this is your opportunity to make an impact.
In this role, you'll drive adoption of innovative commerce solutions, empower sales teams with the knowledge to win new business, and influence the evolution of our products through real-world market insights. You'll own product expertise, create opportunities for growth across dealers and direct sales channels, and help shape the future of commerce through successful product launches, training excellence and customer-focused innovation.
What you'll own - Become the trusted product expert for a cloud-based point of sale solution, influencing adoption, sales success and long-term growth across dealers and direct sales channels.
- Deliver engaging product and technical training that empowers sales teams to confidently demonstrate value, accelerate sales conversations and drive stronger business outcomes.
- Build strong dealer relationships and maintain an ongoing understanding of market feedback, using insights to strengthen product performance and improve the overall client experience.
- Lead technical conversations for prospective and existing users, translating business needs into practical solutions that create confidence and support revenue growth.
- Champion the voice of the sales channel by identifying trends, escalating critical issues, and driving timely resolution across internal teams and external partners.
- Influence product enhancements and future development by providing market intelligence, end-user feedback, and insights gathered from the field.
- Drive successful commercialization of new hardware, software and feature releases, helping bring innovative solutions to market and maximize adoption.
- Represent Global Payments at industry events, trade shows and advisory boards, increasing product visibility, strengthening partnerships and showcasing our leadership in payments technology.
What you bring - 2 to 5 years of experience with point-of-sale products, technical support, product deployment, or a related technology-focused environment. A bachelor's degree or equivalent practical experience in point-of-sale deployments or related technology environments.
- The ability to communicate complex technical concepts in a clear, engaging way that builds confidence with sales teams, dealers and clients.
- Proven success identifying customer needs, recommending solutions, and creating positive business outcomes through a consultative approach.
- Strong presentation and training skills, with the confidence to lead product demonstrations and educational sessions for diverse audiences.
- A proactive, solution-focused mindset with excellent problem-solving skills and a commitment to delivering results.
- Exceptional organization, follow-through and relationship-building capabilities, with the ability to manage multiple priorities effectively.
- Bilingual English and Spanish skills are preferred.
- Experience in hospitality, food service, or retail environments is a plus.
- Ability to travel six times a year or more.
Our perks - what we'll bring for you We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.
• A competitive salary and benefits package that recognizes your contribution
• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance program to support your wellbeing
• Recognition through a global platform that celebrates your achievements
https://jobs.globalpayments.com/en/why-global-payments/benefits/
At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States (or (applicable country) on a full-time basis without the need for current or future immigration sponsorship
