The Amazon Freight Sales Operations and Technology Team is seeking a detail-oriented and super organized Sales Enablement Specialist with exceptional communication skills to increase sales team productivity through strategic training programs, streamlined processes, and AI-powered tools. This position will be responsible for designing and delivering enablement content, managing our CMS and LMS platforms, and executing key learning initiatives that directly impact sales performance. As a Sales Enablement Specialist, you will sit at the intersection of content development, knowledge management, program operations, and training delivery. You will partner closely with Sales Leadership, Product, Tech Teams, Go-to-Market, and other cross-functional teams to create impactful enablement programs. This position requires an ability to thrive in fast-paced environments, deliver high volumes of quality deliverables, manage senior sales leader stakeholders under strained conditions, and leverage AI to create efficiencies in sales operations. Main areas of ownership include: (1) managing training programs for sales teams, (2) overseeing new product launch enablement, (3) maintaining current and impactful enablement content systems, and (4) collaborating with cross-functional partners to remove sales obstacles and drive productivity improvements.
Key job responsibilities
• Create, deliver, and manage training programs for Amazon Freight teams, covering sales strategies, product launches, customer engagement, and internal tools for both new and experienced sales reps
• Distill complex freight, transportation logistics, or supply chain concepts into clear, concise enablement assets including quick reference guides, talk tracks, objection handlers, and eLearning resources
• Develop and deliver engaging training materials for live session and eLearning formats
• Identify key obstacles that prevent sales teams from achieving their goals and address these challenges through sales process efficiencies and targeted training programs
• Establish measurable targets for training and onboarding that align with sales objectives, monitor program effectiveness through data analysis, and drive completion of required trainings
• Own Highspot LMS/CMS management (spot page layout, navigation, content organization, usability, governance to ensure a high-quality learner experience)
• Partner with diverse stakeholders including Sales Leadership, Sales Operations, Product, Marketing, Pricing, and Tech teams to gather insights and drive training effectiveness
• Collaborate across wider Amazon Transportation businesses enablement teams on large-scale enablement programs and create support materials including online guides, reference documents, and e-learning content
BASIC QUALIFICATIONS
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience with sales CRM tools such as Salesforce or similar software
- Experience in transportation and supply chain
- Experience in sales
- Experience using Microsoft Excel to manipulate and analyze large sets of data
- 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
- Experience managing training/learning related projects or programs
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Knowledge of general AI tools
PREFERRED QUALIFICATIONS
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience developing and executing sales strategies, tactics, plans, processes, systems and programs
- Experience designing and developing training content including instructor-led materials, job aids and other resources
- Experience using eLearning development tools such as Articulate Storyline, Rise, Camtasia, Adobe Photoshop, Adobe Illustrator, Adobe Premier Pro, Vyond, and Captivate and other video editing and graphic design software
- Experience with Learning Management Systems (LMS) administration and reporting
- Experience working within a high-growth technology company
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IL, Chicago - 88,100.00 - 154,100.00 USD annually
USA, TN, Nashville - 79,300.00 - 138,700.00 USD annually
USA, VA, Arlington - 88,100.00 - 154,100.00 USD annually
USA, WA, Bellevue - 88,100.00 - 154,100.00 USD annually
